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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
5/5

2021-09-21

Enjoyed PetCareRx

"Great prices and easy delivery. Won’t be using anyone else. "

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Verified
5/5

2022-06-23

Quick service

"I made my order online and received it in a very timely fashion, especially with things as they are today. I appreciate the good service."

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Verified
5/5

2022-06-23

Great company

"A good variety of products I needed . wonderful customer service with good delivery and decent prices. My dog has kidney disease and needs special requirement food and meds and this is now my go to place was very pleased with them."

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Verified
5/5

2022-06-23

Faster than I thought and decent price.

"Great !
Lower price and fast delivery
"

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Verified
1/5

2022-06-22

Double order

"Ordered dog food and forgot to put in code for discount; ordered again with code. Didn't realize that I had sent first order. Called Customer Support, requested discount on first order - was told it would be submitted - have not heard anything since and have not received the discount"

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Verified
5/5

2022-06-22

always a pleasure

"quick and efficient transaction
"

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Verified
5/5

2022-06-22

Dependable Source for Pets

"It has been very difficult to get the special food my cat needs for his health issue. PetcareRX has come through with the product when I need it with no issues."

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Verified
5/5

2022-06-22

Great company!

"Good prices on all my cat food and great customer service, plus fast shipping! Will definitely buy from them again."

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Verified
5/5

2022-06-22

Great service

"Ordering from PetRX was easy and the delivery was very quick and their prices are very reasonsble."

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Verified
5/5

2022-06-22

happy fur babbies

"Great service and quick delivery"

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Verified
1/5

2022-06-22

Horrible customer service, with hundreds of online retailers no need to return to PetCareRX, I was looking for a special treat for my cats.

"I had a horrible experience and NO CUSTOMER service skills at all, No apology to ME the customer or try to keep me as a customer, I was looking for these treats for my cats that they only eat. And because of supply chain issues lots of retailers are sold out of this item. So when i saw it on PetCareRX website i was excited and order 5 packages to find out its the WRONG flavor of treat. When i reached out to customer service, there reply was "We spoke with our warehouse manager and the product you received was the correct item" After i explained that i have pictures of the difference of ingredients and even spoke with Purina the makers and they in fact said its 2 different products. Just the fact they i had to go through this and when i requested a return they said, when we receive the unopened product we will give you a refund. Thats NOT how you handle business and customer service. They had FALSE product headings then you receive another product. DON'T TRUST THIS THEM. "

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Verified
5/5

2021-11-09

So happy I discovered PetcareRX

"What a great site. I have saved so much money ordering my feral cats' food here.
Fast delivery too!
"

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Verified
1/5

2022-06-21

Have not got my order yet

"I have yet to get my order. Paid for it on June 9th. Supposed to be sending it again. It has not been shipped yet"

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Verified
5/5

2022-06-21

came on time

"Came on time, no hassle. very easy to order on line, will definitely recommend to others "

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Verified
5/5

2021-12-20

Perfect Order/Perfect Delivery

"Easy shopping at a good price for what I wanted with timely delivery!!"

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