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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
4/5

2022-07-02

Good start with Pet care RX

"I appreciated the communication while trying to contact our vet. Prices are decent but meds took a long time to get to us in California. Too many marketing emails. Less is more. I do appreciate the convenience of your company and why you started it."

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Verified
5/5

2022-07-01

Cat food delivery

"Delivered quickly & just what I ordered"

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Verified
5/5

2022-07-01

Above and Beyond!!

"This was our first experience with PetCareRx and the service was beyond all expectations! We will absolutely continue use and recommend them."

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Verified
5/5

2022-07-01

Thank you!

"I've been purchasing my sogs medication from PetcareRx for a few now. It has been convenient and they have reasonable prices compared to other retailers. I'm glad we can purchase per pill because its affordable. Shipping cost is usually just $5.00, with no surcharges. This has helped me out a lot, because my dog will need his meds permanently. Thank you PetCareRx for great customer service and keeping prices and shipping cost affordable. "

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Verified
5/5

2022-06-30

Good and easy

"They had what i wanted. Easy to find on website.
Ģood price. Fast shipping.
You can't go wrong with all that.
"

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Verified
5/5

2022-06-30

The best

"Fast shipping and my cats are happy...."

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Verified
5/5

2022-06-30

Quick delivery

"I needed food fast and it was here in a few days "

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Verified
5/5

2022-06-30

Super fast shipping.

"Super fast shipping. They always have what I want in stock. "

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Verified
1/5

2022-06-30

They push you to sign up for a membership without telling you it's a annual/monthly fee, very shady

"Once they start your membership without telling you there are fees, they don't want to cancel it no matter how many times you tell them to"

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Verified
3/5

2022-06-30

Simparica Trio

"After several days of waiting, I had to call PetcareRX to send the prescription to my vet for authorization. "

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Verified
5/5

2022-06-30

Fast delivery of all items

"I received all the ordered items together within a week. I was pleased how quickly they arrived (and our dog was even more pleased)! "

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Verified
5/5

2022-06-30

Excellent service

"They carried a wet dog food that has been discontinued. Very fast service! I will keep buying pet products from them!
"

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Verified
1/5

2022-06-29

If I Could Give Negative Stars, I Would

"From the first interaction with them, it was terrible. I was called from a worker who was clearly too sick to work. She could barely get through her sentences. When she got on the phone she started to sell me a membership from a script - here's the thing, I already had the membership. She asked for my code and I had to repeat it...9 times. Because she was coughing through the entire call and couldn't hear me. She then said that we needed a prescription for my pet's meds and I said that's fine, my vet has it. The company continued to FAX the vet's office at a number that did not work. Then they said that the prescription couldn't be verified after days. So I reached out to my vet, got the document and shared it with them via email. They proceed to tell me that they cannot accept it via email - it has to be mailed to them (even though they had previously requested it VIA FAX). At this point I told them to kick rocks - my puppy had gone 2 weeks without medications because of them. Then, they tried to blame the vet in which I told them that that's insane to blame another company on their terrible practices and customer service. People's pets are like their kids. Unreal. Use them if you don't care about your animals. "

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Verified
4/5

2022-06-29

Fast and easy

"Fast and easy! My only complaint is the separate deliveries for the multiple items ordered was a little bit of a pain and seemed a little wasteful esp since it was all for the same item (but multiple of that item). "

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Verified
5/5

2022-06-29

Pets need medicine, too

"Easy to find and sort out med options, fast delivery - exactly what we needed for our furry friend "

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