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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
1/5

2022-04-22

Horrible Customer Service

"I ordered a year supply of Revolution for my dog - 4 of the 3 month boxes - they had 8 boxes in stock - so I paid for it & gave them my vet’s information. Took 2 days - and me getting in touch with the office manager - to get the approval sent in to them. 3 days later, PetCareRX says the product is out of stock?!?!? How?!?!? I paid for it - I got my vet to fax in the approval/prescription - how did they sell it out??? Was it not held for me after I paid for it??? When will it be back in??? I called to ask and got zero explanation from PetCareRX. You lost a customer over this transaction. "

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Verified
1/5

2022-04-22

Just disappointed

"Paid membership back in March for billed for the Revolution did everything they asked before they could send the order out and here it is end of of April and still no order my Poodles next dose is may 10 hope it gets here in time … wishing I would of just stick with chewy and paid the extra cost …. "

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Verified
5/5

2022-04-22

Fast and efficient

"Ordering medication is not only easy but quick. They contact the vet for the prescription. I have always received the delivery within 5 days of ordering."

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Verified
5/5

2022-04-22

Amazingly fast and inexpensive

"I was amazed how much I saved. Between placing the order, vet approval, and receiving order was less than a week! I'm so glad I have this option!"

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Verified
5/5

2022-04-22

PetCareRx, Great find.

"Thank you for youre great customer service. Appreciate doing business with you."

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Verified
5/5

2022-04-22

i got my package on time

"every thing went well with no problem "

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Verified
4/5

2022-04-22

"Came in quickly and on time. "

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Verified
2/5

2022-04-21

delivery time too long

"delivery time too long to arrive at my home"

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Verified
5/5

2022-04-20

Quick release sprenger collar

"The collar arrived very quickly and the product works great. I wished I had purchased the collar 2 years ago!! Our Kira, malamute, husky & chow mix is now 2 1/2 and the collar works wonders. "

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Verified
5/5

2022-04-21

Very Satisfied Customer

"I purchase Cosequin for my cat and Composure Chews for my Dog and it saves me a trip to the Vet to purchase these items. They arrive on a timely basis and everyone is happy and healthy!!!"

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Verified
1/5

2022-04-21

Bummer

"It has been weeks and I still have yet to receive my dog's heartworm medication, the discount price is not worth the wait."


Verified
5/5

2022-04-21

Great Prices, Excellent and Prompt Service

"Love shopping with PetCareRx! Can’t beat their prices and their customer service is excellent keeping you in the loop and delivering products in a timely manner."

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Verified
1/5

2022-04-21

Cash Back (Rakuten)

"It's ridiculous that you advertise being a part of the Rakuten cash back program and yet prescriptions are not included. Everything I order from petcarerx is a prescription. Most of what you sell requires a prescription. "


Verified
5/5

2022-04-21

Excellent Service

"I've never experienced anything but the best as far as service. They will even personally call you if there is any problem with the order. Who actually does that these days? They have my business. "

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Verified
5/5

2022-04-21

Easter bunny

"Ordered Zippy paw Bunny for my dog, can on time. I have bought Zippy Paws before in stores, so went on line and found it on this store. Very durable for my German Shepard.
One happy dog!!
"

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