"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"It was easy to order, and was at my door in no time. Thank you"
"GREAT PRICE AND DELIVERED IN A TIMELY MANNER."
"Quick free delivery…and cheaper than my previous online pet pharmacy!"
"I order and it gets delivered on time!"
"One of the cans arrived busted. "
"on time, no problems experience, a great experience"
"01/07/2022 I ordered 6 cases of wet cat food from PetcareRX,they mailed 5 cases in one package,and 1 case in another shipment.The single case,came on 01/21/2022 was visibly damaged,one of the cans was so damaged it had cat food coming out,8 cans had visible dents and the seals were compromised on the other 4 cans,air got inside the can.Its clear the cans had a hard impact.I then called Petcarerx and spoke with the supervisor.I provided photos and exactly what I discovered. The supervisor assured me I was getting a full replacement case shipped and an email about the new shipment in a couple days.It never happened,I wrote an email to them,but I was never answered.I had to call on 01/26/22, I spoke with another supervisor,I was told that the case was not being shipped and they will only refund me $13.00 claiming the photos did not show the peel top cans had unsealed,that they would only refund the visible damage.I asked her how she wanted me to prove it and she didn't answer,I said what she was asking of me wasn't possible.I got upset for being misled and treated like a liar, she used that opportunity to gaslight me and told me she won't speak with me if I act upset.I calmly told her that deserve a full refund or replacement. She then acted condescending and said in a chipper bubbly voice “ would you like that $13.00 refunded to your card?”.I pointed out that if they were refunding the visibly damaged cans,13.00 only refunded the cost of 6,and I proved 8 cans had visible damage and 4 were no longer sealed and not usable,$13.00 was not ok.The supervisor lied and replied that the case was $19.00 and more than half the cost.I have the receipt and I was charged $26.24.I could not believe the way the phone call went and the way I was being treated, it was unreasonable.The case of food was $26.24 and haven't gotten the $13.00 refund.NutriSource Grain Free Lamb & Lamb Liver Select Canned Cat Food 5.5-oz,case of 12 $26.24/ea"
"I didn't expect to encounter a pushy salesperson while ordering cat food! Too many phone calls and emails.
For those reasons I am not likely to order from PetCareRX."
"Everything went smoothly with my order and communication with the customer service department. Will order again. "
"I found out about you by searching for a highly recommended product
Cosequin for my dog. She happily eats one 3x’s a day, thinking it’s a treat !
Easy to reorder since we set up an account on your website
"
"I have a specific type of canned food that I feed my two adult male cats. With the shortages in pet food, I panicked as other venues were out of stock indefinitely. A Google search showed that PetCareRx had it in stock. I ordered the food and they got me set up with a PetPlus account. The people I worked with were very courteous and kind and helped me with my first order. I just placed another order with them today. They are great! "
"So glad I found my dog's favorite bark box toys of all time, and they were at a great price! My mini schnauzer LOVES the dumplings and his first set were in bad shape. Now he has new ones that squeak and are fun to catch. "
"PetCareRx worked tirelessly with my vet to get the prevention meds prescription filled. Very pleased with the service, communication and follow up. I would highly recommend them for all your pet needs. I purchased the Pets Plus membership thinking it would cover both dogs and my purchases, but it is one per pet. So I opted to only add one membership and pay closer to full price for the second set of prevention meds. I still receive all the pricing benefits on my purchases. Over a year, it's a significant savings since they both eat the same kibble (huge discount) and play with the same toys!"
"In stock and speedy processing and delivery."
"FedEx receipt had two orders delivered in the same order. Only one order came. Received the second order two days later. No explanation notification received by email. "