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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
1/5

2022-01-16

Take a very long time.

"Delivery took a week, which is very very slow. Any other companies deliver in 1-2 days.
Your company did the same last time, was fast, unfortunately not this time.
"

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Verified
2/5

2022-01-16

Extremely poor communication

"People dealing with this company do so because they need medication for their pets. On two separate occassions I have ordered my meds, only to find out 7-10 days later that there was an issue. This latest one was a backorder of the med I needed, though I received NO communication about the backorder until 3 days after I emailed them when my dog was OUT of medication. It left me scrambling to find somewhere else to get it, since they have my prescription. The previous event was when I requested the generic version of this same medication. After a week with no communication I called, only to be told that I would need a new prescription in order to get the generic. What???? When you actually get the medicines its great, but they are definitely not especially dependable."

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Verified
5/5

2022-01-16

Great service

"I’ve been using Petcarerx for a few years now and have always had excellent service. Would recommend!!"

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Verified
5/5

2022-01-16

Outstand service!

"These folks are so pleasant to work with and they are the only ones who have our dogs RX food available. Shipping is fast. This is our one source for all our animal companion food, and we are so glad we found them!"

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Verified
1/5

2022-01-16

I still have not gotten the dog wormer

"FedEx still has not delevered the worer"

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Verified
5/5

2022-01-15

Great service

"Everything arrived as expected and quickly. "

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Verified
1/5

2022-01-15

No follow through

"I ordered my dog's essential meds 15 days ago and PetCareRx STILL has not obtained approval from my vet, despite repeated follow-ups on my part."


Verified
4/5

2022-01-15

Mocha's Meds

"Wasn't mailed out for a week."


Verified
5/5

2022-01-15

Very Happy Customer

"Very pleased with the ease of ordering on their website. User friendly. No issues. Order arrived with no problems. Thank you! I'm very happy that they are located near where I live and not out of state."

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Verified
1/5

2022-01-14

Didn’t receive dog food. Still waiting. Said it was delivered.

"Didn’t receive dog food. Still waiting. Said it was delivered. "

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Verified
5/5

2022-01-15

Great prices

"Great prices. Quick service. Helpful people. "

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Verified
5/5

2021-08-09

Great Website

"Had a hard-to-find cat food at a great price. Website easy to navigate through. Decent shipping time. Packaged very well. "

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Verified
5/5

2022-01-14

Ordering with PetCareRX was easy and delivery was quick.

"Fantastic first impression!"

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Verified
5/5

2022-01-14

Stability

"Tired of pet places having fluctuations of cost, shipping times, and out of stock. I have ordered quite a number of times, and each time I get the same results. I have confidence in a company that has constant Stability from ordering to receiving the product. "

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Verified
1/5

2022-01-14

Spoiled cat food

"I bought 3 cases of cat food and spent quite a bit of money. They never put perishable on the box and UPS delivered it without knocking on my door and it was left out all night in 13 degree weather and it froze and then thawed which spoiled the food. I contacted you several times and you did not even have the decency to anwer."

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