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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-01-18

Smooth and quick!!

"I'll say it again...smooth and quick delivery!"

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Verified
5/5

2015-11-25

Great Service

"Price was excellent & shipped quickly."


Verified
5/5

2022-01-17

First time order

"I ordered from Petcare because I was unable to get the pet food I needed from the place I usually order from. It took longer but I was happy to get what I ordered."

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Verified
1/5

2022-01-17

No product terrible web site

"Placed an order for 6 boxes of medication and still haven’t received it and each box generated a separate order so I got hammered with emails. Just not a good experience had to call customer service to get the order combined "

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Verified
1/5

2022-01-17

Terrible service

"You never filled my order for Kora !!!!!!!!!!
I ordered 25-50 lb Heartgaard and it was never sent out.
We were at the vet the week before !!!
"

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Verified
5/5

2022-01-17

Great as always!

"Always a great experience. Never disappoints!"

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Verified
5/5

2022-01-17

fast, easy, cheaper than chewy and Amazon

"fast, easy, cheaper than chewy and Amazon. "

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Verified
1/5

2022-01-17

Still waiting

"Still have not received my order 10 days after it’s expected arrival."

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Verified
1/5

2022-01-17

Too late

"I requested overnight delivery for very important medication and was told it would go out the day I had it called in and confirmed but it didn’t. Then after that it was delayed an additional 2 days and during that time my dog passed away. If a customer says it’s an important medication and you promise the package is going to be sent in a timely manner you should really keep to that because it literally could mean life or death for animals. "

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Verified
5/5

2022-01-17

Quick Delivery

"Quick delivery and great communication! Tracking status was accurate and updates were given often. Royal Canin was delivered fresh!"

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Verified
1/5

2022-01-17

Awful and annoying

"Very bad first they call and wanna tell us what to do and why we ordered the food. What we should try. No one needs to call me to tell me what to do with my dog. Then we are waiting for our order 4 days later we are told it’s not in stock 4 days. Then I get a lame email saying they are over busy . Seriously you could call and annoy us and tell us what food and stuff is good for my dog you couldn’t tell us the food was outta stock. Horrible place and what co pant calls and tells a person what to give their animal. I have a vet and the Internet and a brain no one but my vet needs to tell me what my dog needs."

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Verified
2/5

2022-01-17

My order had to be "OK'd" by a supervisor before it could be shipped.

"My order had to be "OK'd" by a supervisor before it could be shipped. That took 3 days as it was a weekend. Strange way to do business."

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Verified
5/5

2022-01-17

Delivered when Chewy couldn’t

"Quick delivery and same $"


Verified
5/5

2022-01-17

Good service!

"Got what I needed, was delivered when it was scheduled."

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Verified
5/5

2022-01-16

Charlie's Pills

"Thanks for the excellent service for the several years we have been purchasing the medication for Charlie. All requests for orders are handled as quickly as possible and we have had good reports from our Vet"

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