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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-01-21

Instead of Chewey

"I'm glad I found you because I boycott CHEWEY, since they banned MY PILLOW dogbeds.. Delivery took a little longer than Chewey BUT it's OK because it's not necessary to have NEXT DAY delivery ! (I have ONLY cats,so I wish there weren't "Dog" pop-ups,in my E-mail.. :)"

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Verified
2/5

2022-01-21

Took too long

"I ordered in plenty of time before my girl's medicine ran out. Had to get a stash from vet. Slow shipping. "

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Verified
2/5

2022-01-21

Return issues

"I have tried to reach out about returning a product, phone call and email. No response to far"

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Verified
5/5

2022-01-19

Great service

"Product arrived in timely manner. "

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Verified
5/5

2022-01-21

Never been disappointed - TLAS From NC

"Having been using Pet Plus RX for at least five years...never been disappointed

"

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Verified
3/5

2022-01-20

$174 not $99

"I placed my first order from PetCareRx several weeks ago for cat food that was out of stock at another site. Within minutes of my order I received an unsolicited phone call from a PetCareRx rep letting me know that if I subscribed to their service for $99/yr (free the first year) I could save 20% on future purchases. He asked me my pet's information, I provided information on my 2 cats. After the call, I looked at my account and saw that the price jumped up to $174/yr because of the addition of the 2nd cat. This was NOT shared on the phone. You are not able to change this online, you have to call back. I find this annoying and deceptive. As I was only ordering food, I will be cancelling this service. I did receive the food I ordered on time.d"

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Verified
5/5

2022-01-20

Dogs

"I wish delivery was faster"

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Verified
5/5

2022-01-20

All good!

"Refilled my pups Rx and it was delivered quickly. I received texts and emails throughout the process. I’m very satisfied with my experience."

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Verified
5/5

2022-01-20

Great Prices

"good slection of products and good prices for members!"

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Verified
5/5

2022-01-20

Elusive item

"Having tried this product, purchased at a local grocery store and seemingly enjoyed by our cat, was not back on the store shelf for weeks after we ran out, I looked at other stores in this area but it was nowhere to be found. Finally looked on-line and was able to get exactly this brand and variety. The product is effective. Our cat hasn't had the hairball problem (frequent vomiting) and we are all happier for it."

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Verified
5/5

2022-01-20

Always Awesome

"Wonderful customer service, fast delivery. "

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Verified
1/5

2022-01-20

Terrible customer service. Product Damage.

"I got tge temptations box ioen and upon contacting PetCareRx I git non-answer at all. Shame on you! "

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Verified
1/5

2022-01-20

Horrible!

"Never got my delivery! Horrible!"

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Verified
3/5

2022-01-20

Not what I thought I was getting.

"I receive cuts of knuckle bone. I thought I was getting a big roundish knuckle bone. I got thin slices of knuckle bone. Had to take it away from my dogs cause they cracked the bone on first bite. "

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Verified
5/5

2022-01-20

Best Online Pet Supplier

"Best place to get your online pet goodies, food and subscriptions/prescriptions!"

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