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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
1/5

2021-12-21

poor customer service

"got wrong product, called, spoke with cs. assured me replacement would be sent... called 2 weeks later, order never put in.. took another 2 weeks to get food.... not impressed...."


Verified
4/5

2021-12-21

Good, but not excellent. Too long a wait for delivery.

"Everything arrived as promised, but we waited 24 days for it to arrive."


Verified
3/5

2021-12-21

Very slow

"Took forever to get my Rx"

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Verified
5/5

2021-12-21

On time

"Very efficient and on time"

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Verified
5/5

2021-12-21

Great Prices & Savings Plan

"I’ve used PetCareRx and referred my sister in law too. I’ve saved a lot just purchasing Rxs through them. But joined PetPlan Plus and it’s saved me so much on Rxs and food. To my surprise recently when money was extremely tight and I needed heart worm meds, I ordered it with savings and click on an additional link for money savings I earned that I didn’t know was there! I saved about $35.00 in addition to wholesale prices! Everyone is extremely helpful and they aim to please. "

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Verified
5/5

2021-12-21

Great service.

"Thanks for having my pet's medicine in stock and for the quick delivery."

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Verified
5/5

2021-12-21

Always dependable

"They’re always prompt with their service, the delivery, follow up communication. "

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Verified
2/5

2021-12-21

Shipping delay

"Ordered on the 5th and it left on the 8th. So far so good. Expected on the 17th. It's been in transit since the 16 from Hayward to South San Francisco (about 30 miles and one bridge). Not your fault but I don't know what is up with FedEx."

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Verified
1/5

2021-12-20

Awful, kept lying about shipping my order

"My dog had an awful ear infection, and I was waiting on them to ship an antibiotic ointment. I paid $25 for overnight shipping and they kept telling me they’d ship it the day I called in and then they just wouldn’t. This went on for three days then I finally just canceled the order. Absolutely awful and I’m not even sure if they had the product in stock. "

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Verified
5/5

2021-12-20

Always great service

"I always get our meds promptly "

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Verified
5/5

2021-12-20

Wonderful! I’m so grateful for your service. I’ve been having a hard time finding my cats’ favorite food at a good price.

"I’m so grateful for this service! It allows me to find my cats favorite food without having to drive all over town to find it! And at a great discount too! "

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Verified
5/5

2021-12-20

Excellent

"I placed my order and the company handled contacting my vet. The product was delivered quickly so no lapse in giving the necessary medication. I could not have asked for better service."

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Verified
5/5

2021-12-20

Great Service

"I was unable to find the One cat food that my cat will eat after doing much research I found his cat food on Pet Care RX. I ordered and receive the shipment in a reasonable amount of time
"

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Verified
5/5

2021-12-20

Dog Treats

"I received what I ordered a few days earlier than expected. Thank you!"


Verified
1/5

2021-12-20

Unreliable

"Every single time I get something shipped, it takes forever to get to my house and usually gets damaged. I told then to stop using fedex and they ignored me, they said they can't control it. Unfortunately I'm stucked with them for a year, but will definitely now renew next year."

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