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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
3/5

2021-12-20

Too long

"It took too long to receive my items, 11 days. "

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Verified
4/5

2021-12-20

Good service, sent quick, though shipping was very slow

"I ordered, the process was simple, I got the confirmation, it shipped out quickly, but it took a long time to arrive. Nothing wrong with that if you know it's happening and you don't need the product super fast. :)"

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Verified
5/5

2021-12-20

Purchased Items Unavailable in Local Stores

" Have been unable to buy my cats' favorite food either at Publix or Petsmart. Was able to order the items online from your company. Package was delivered quickly to my front door. Wonderful service."

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Verified
5/5

2021-12-19

Dog Chews

"Quick shipping and they have excellent pricing! Their prices can't be touched in the area I live in. "

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Verified
5/5

2021-12-19

Good Experience

"Very easy to order. Phone assistance has been very helpful. And the money saved is less because of the increase in shipping but still a better price than locally.
Thank you for taking care of Zoey!
"

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Verified
1/5

2021-09-17

Still haven't got delivery

"I ordered dog food over 2 weeks ago and still have not gotten my delivery "

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Verified
5/5

2021-12-18

Good company. Efficient and timely.

"My order was processed quickly and I got frequent updates on delivery. Very satisfied!"

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Verified
5/5

2021-12-18

Great Service!

"Prompt and professional service, definitely recommend!"

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Verified
1/5

2021-12-18

Membership isn't worth it.

"Your prices are just as much with the perks then other sights without it. Your membership fees are rediculas. "

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Verified
5/5

2021-12-18

Delivered as expected

"Short shipping time, well packed and product delivered as advertised"

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Verified
5/5

2021-12-17

Great and fast service

"Shipped immediately after vet OK'd the script."

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Verified
5/5

2021-12-17

Great customer service

"One of my dogs requires a hydrolyzed protein diet and everyone was out. I found some on PetRx, and got quick responses from customer service."

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Verified
3/5

2021-12-17

Eh...

"Not so easy searching for things, but when I finally found what I was looking for it was easy enough to order it just arrived super damaged and punctured, but My dog was ready to eat when he finally got to it. "

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Verified
5/5

2021-12-17

Fast delivery

"I placed my ordered for 3 items and they were delivered in less than a week. The prices were much less than what I had been paying at my vet's office, 2 were about half the price. I will definitely order again. "

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Verified
5/5

2021-12-16

Delivery

"Easy to order. Couple days in shipped. Less than a week from order to receive."

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