"With Petplus the prices are very reasonable and delivery is very good. "

"Item not received 2 weeks after purchase. Expected delivery is 3 weeks after purchase. Feels like I should have bought the item elsewhere."

"called vet and delivered quickly"

"I placed an order for my dog’s eye drops on 12/8, and I have not received an update since receiving the order confirmation. My account has been debited for the amount, and I have not received my order. I contacted customer service on 12/20, and I have not received a response back. Very disappointed as I have been a loyal customer of Petcare RX for awhile. "

"Had my cat's favorite toy in stock when many other places did not. With a fair price and quick shipping, experience was great!"

"I ordered prescription cat food, paid for it, and waited. After 6 or 7 days and no sign of it plus no update, I called Pet Rx. Long wait to talk to somebody, a young woman who put me on hold and eventually told me that the cat food was in a warehouse somewhere, she didn't know why it hadn't been delivered, and that she would call me back with more info. I said okay. She never called me back. So I called again the next afternoon and talked to somebody else. This person couldn't seem to locate my order but at least said she would put in a new order. After that I called my vet and asked them to please approve an order from chewy.com. The chewy.com order arrived in 24 hours, right to my doorstep. The Pet Rx re-order finally arrived several days after that. At least my cat now has lots of his prescription food."

"Easy to order quick delivery"

"This is my first order and while it went well, the jury is still out"

"The prices are great! I received my prescription quickly. The variety of products is great as well."

"Ordered a package of bison bones. Quality was excellent. Dog approved...ruff said! "

"Great service! Friendly and helpful staff. Shipment arrived as promised! Thank you. And my dog thanks you too!"

"i put in a large order but never received a receipt or shipping/tracking info, even after multiple calls to customer service requesting the information. when the food arrived it was not the correct food. when i called about a return, i was told to donate it instead. then i got an email saying that after the finance team had reviewed the refund, they determined that i could send back the unused food. i had already donated it. back to chewy where they get things right. "

"I called PetRX to request a copy of an invoice so that I can submit it for insurance reimbursement. Jessica has taken care of my request in about 3 seconds. She didn't have to even ask me for my phone # or e-mail address. She had all the info. by the time she answered my phone call!!!"

"Ordered prescription RX for best price I’ve seen anywhere!"

"Had drug in stock and shipped quickly."