"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"I love shopping with PetCareRx because they usually have items I can't find at other pet retailers. They're always on time and I get what I ask for."
"PetCareRx is a very good company. They mostly deliver on time with product and if there's a delay, they inform me of the delay. If I need to make changes to an order, it's simple to do. Costumer services are friendly, helpful and knowledgeable. I will continue to use PetCareRx for all my pets needs."
"Ordering was very quick and efficient. Delivery was on time!
Couldn't beat the price. All around great service. "
"I had a damaged product and contacted customer service and I haven't gotten a response. "
"I paid for cat food to be delivered but cat died during fulfilling order. So, order was not filled. Pet care could not get prescription authorization because cat died. So, I asked pet care to use another cat which has the same condition. I told pet care and they tried to get Authorization but couldn't. We talked to the vet and they said to have Pet care insert the new cat's name and that should do it.
I have emailed Pet care many times but I guess I have finally dropped off their radar and am getting no responses now.
Meanwhile, they owe me either the food I paid for or a refund.
I have been a loyal customer for a long time and I would continue using them if this is cleared up. They have been good up til now.
All I want is my cat food or my money.
"
"Just what I expected with prompt delivery!!!
"
"easy to order (re-order) meds"
"Quick service and live the comb. "
"Great customer service, friendly representatives, and very prompt delivery. My go to for my cat’s specialist food. I would recommend to anyone who’s pet requires a special diet. Prices are very good also!"
"Second time I have ordered cat food...........delivery comes quickly and on time!!!!!!!
I will continue to use this company"
"PetCareRx always ships on time, always is thorough when requesting prescriptions and gets the product approved and delivered on time, every time."
"No idea where the medication iz."
"Ordered and paid. Zero communication by company. Nothing sent or delivered. "
"Very nice woman called to say that my order was shipped. It came a few days later & didn't disappoint."
" Cat litter was thrown on the outside of my patio and one old the boxes was torn and spilled out. No care was given to the consumers experience. Recommend reporting to UPS the carelessness of the driver delivering the package. "