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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
5/5

2021-12-02

Excellent

"Great customer service and items arrived as expected."

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Verified
5/5

2021-12-02

Great service and on time

"It was great. Kept me updated every step"

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Verified
5/5

2021-12-02

Convenient

"Had product looking for and good delivery time !"

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Verified
5/5

2021-12-01

the products look good

"The shipping was a little slow but the products were fine.
"


Verified
5/5

2021-12-01

Great service

"So easy to find what your pet needs and even with waiting for Auth from my vet still had my order in less than a week. "

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Verified
5/5

2021-12-01

Happy Cat

"Orders always as ordered and delivery dependable."

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Verified
5/5

2021-12-01

pet medicine

"ty great service I like you check with pet doctor for his medicne"

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Verified
5/5

2021-12-01

Completely satisfied

"Product selection, and quality are very good. Prices are excellent. Delivery was quick.
"

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Verified
5/5

2021-12-01

Best online pet prescription service there is.

"You guys always come through and deliver, and when I'm out of something and it's not available you alert me when it is so that I can get it for my babies. Love you guys ♥️"

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Verified
5/5

2021-12-01

Prescription purchase

"Prescription was confirmed quickly and delivered ahead of schedule. Excellent!"

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Verified
5/5

2021-12-01

Good service as usual

"Order was accurate and well packaged, prices were good, and shipment arrived on time. "

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Verified
1/5

2021-12-01

no customer service

"arrived damaged, they were very difficult to get a hold of and when I do get a hold of them they give me the run around and then don't get back to me. They certainly aren't in any hurry to get this resolved."

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Verified
1/5

2021-11-30

Not my first horrible experience unfortunately.

"For my last order with PetCareRX, I never even received half of my order. I received an initial email stating they had issues getting approvals from my vet, even though the other prescription in the SAME ORDER was approved and delivered right away?? Unfortunately, in a year I have had only a few good experiences - otherwise it's a mess every order. It has taken up to 3 weeks for something to be approved and shipped when all they have to do is call my vet directly and get approval right over the phone rather than using the obvious failed fax system. These meds are necessary and it's beyond frustrating how hard it is to just get them shipped. I am not pleased with them and will not be renewing my annual membership. "

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Verified
5/5

2021-11-30

K/D cat food shortage.

"Couldn't find K/D food in Michigan. Thanks PetCareRX for helping me out. Go New York!"

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Verified
5/5

2021-11-30

Great customer service

"So far, I’ve been pleasantly surprised with the professionalism and politeness of the reps. Very helpful! "