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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
1/5

2021-11-24

Haven't received my order

"Not much to say... haven't received my order and yet I'm being asked to fill out a survey"

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Verified
5/5

2021-06-26

Never had a problem with PetCareRx

"Meds were delivered the next day."


Verified
5/5

2020-03-15

Good communication and relatively quick shipping

"Good communication and relatively quick shipping"

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Verified
4/5

2021-11-23

If u don't want to change wet food!

"Only place I could find it. Was 3xs more $"

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Verified
1/5

2021-11-23

Only receceived a portion of my order

"Still waiting for the balance of my order"


Verified
5/5

2021-11-23

Great prices

"It was the best price I have found for Carprofen. I give one half tablet to my dog twice a day and it was the easiest to slice in half cleanly I have ever found. Other brands cut unevenly and somewhat disintegrated."

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Verified
3/5

2021-11-23

There Must Be a Better Way

"I LOVE PetCareRx. The prices are truly better than any other retailer or online vendor (as they should be; we pay a subscription for them). However, ordering new/one-time prescriptions is a pain. It's 2021 - why do I have to snail mail you a copy of my prescription? Also, assuming snail mail is the only solution, please remind me more than once. We all have full lives and emails get missed. I saw the one email asking me to mail the prescription and forgot about it, so now my dog's prescription is going to get here a month late. When you're due for a refill, you get spammed with phone calls and emails reminding you - I'd rather have the spamming than almost nothing. For the refills, they even send you paper reminders, and of course I refilled my prescription a day too early. If I had waited for the mail the next day, I would've had a 30% discount code... how do you think that whole process makes your customers feel? Anyways, really do love the pricing and the convenience, but hopefully we'll work on fixing the above."

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Verified
5/5

2021-11-23

Great prices, customer service and delivers on-time!

"PetcareRX is the best find of the year. I originally started ordering from PetCareRX because of the prices, but I was truly pleased when my products arrived so quickly. When I have needed Customer Service they are rock stars. Just amazing. I am a grateful PetCareRX customer for life."

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Verified
1/5

2021-11-23

Not so good

"I just want a tick and flea pill, there is a problem getting the chewable tablets is a problem without a script from the doctor. I have to go pick it up and snail mail it because they cant communicate properly with the vet."

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Verified
5/5

2021-11-23

With ease…!

"Found the item I wanted for my pups. It was delivered on time. They had a blast playing with their new soccer ball.
Highly recommend PetcareRx!
"

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Verified
5/5

2021-11-22

As explected

"Got a reminder call that I asked for. Made the order. It came and is exactly as expected. "


Verified
5/5

2021-11-22

Great products and fast shipping.

"I like what is offered in choices. Prices are very reasonable."

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Verified
5/5

2021-11-22

Excellent Service

"I am so happy I found this site! I am saving TONS of money on my dogs meds! Shipping and correspondence is superior!!!!"

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Verified
5/5

2021-11-22

Great service and prices

"Product was reasonably priced and delivery was quick. "

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Verified
1/5

2021-11-22

Poor presentation on website

"If your company is going advertise dog food that is a stew with pop tops, that should be at the top of the indicator. Next you need to train your customer service person. She was rude, misinformed and short with customers with issues. It costed me almost the amount to send the dog food back to purchase the food.
Thanks.
"

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