"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Very responsive customer service and fast shipping!"
"My cat has to eat a specific food that’s usually very expensive! Petcarerx has the best price on it and ships promptly!"
"Called PetCareRX 3x to get a prescription issue resolved. PetCareRX failed to get the job done. So I cancelled the order and contacted 1800PetMeds who easily took care of my order. PetCareRX customer service was lousy; the person on the phone was perfectly happy that I shop somewhere else. She seemed more interested in getting off the phone than resolving the problem with my dogs pain meds. "
"Fast delivery, great product"
"Good and reliable service"
"I spoke with Caitlin and she was wonderful! Within minutes we had all of my dogs information and got the Heartguard med she needed! Very fast-no problem! We chatted about our dogs and parted as friends!"
"Easy to order, in stock to boot. Shipping was fast!"
"I have never been so inundated with emails after making just one purchase. So irritating. I have unsubscribed but still getting emails like this. For this reason and this reason alone I shall not be purchasing from you again. "
"I ordered $70 worth of canned dog food and my dog passed away a few days later. I did not even open the box. I called customer service and they will not allow me to return the food. What kind of people run a "pet care" company when they have no compassion. I will never order front them again and will spread the word all over social media about this experience. Disgusting."
"Easy to order online. Had exactly what I needed. Arrived timely. "
"Appreciate the excellent communication and service. Fast shipping "
"The agent helping me get the rx from my vet repeatedly left me a “hey i have a quick question “ voicemails with her direct number. I would call multiple times during the day and left detailed messages to leave her question in the return call and i would call her and leave message with the answer. Never happened
My vet never received a fax request even after i supplied Petcare rx with the correct fax (their information was not correct)"
"Delightful customer service agents. Super fast shipping."
"A) Hills ZD kibble has been unavailable for dogs all year long. B) you jacked up the price almost $20 in one day for Apoquel because I didn’t buy it immediately. I’m disappointed in petcarerx’s unethical behavior and am honestly considering taking my business elsewhere. "
"Lovely attention to detail. Made sure the order was correct. Saved significantly on my cats meds!"