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Product & services pricing
3.98/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.81/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
1/5

2021-09-24

Outrageously EXPENSIVE

"The amount that they charged was about double what other places charge. Outrageous. "

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Verified
5/5

2021-09-24

Reasonable price & fast delivery

"This was my first experience shopping with PetCareRX. The cat food I normally buy was out of stock everywhere else. I found it at PetCareRX and decided to give them a try. The food was reasonably priced, arrived quickly and was well packaged. I will definitely shop here again."

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Verified
2/5

2021-09-24

Like pulling teeth to get customer service.

"This company has great prices but, doing business with them is torture. When you need customer service, and you will with the way they handle orders, expect extraordinarily long wait times and once/if you do get through, don't expect the person who answers to be able to address your concern. You are given an option to receive a call back instead of hold but, this simply didn't work the two times I tried it. The call back came but connected me to a dead line. If you need them to communicate with your vet, forget it. I even joined their membership club hoping for a little improvement in customer service but, this was not the case."

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Verified
5/5

2021-09-24

Came thru when a lot failed

"My cat needs urinary tract food. Not an emergency but when he gets to a three week supply I start ordering.
Food was not available in local stores, Amazon sub-dealers were charging twice the cost. Wife recommended going directly to Purina. Bingo. Didn't know that PetCare RX was going to fill order but glad they did. Cat and I are very happy with results.
"

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Verified
5/5

2021-09-24

Easy peasy

"Navigating the website and finding what I needed for my pup was easy and quick"

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Verified
5/5

2021-09-24

First Order-knocked it out of the park

"my first order you beat all other prices and shipping was fast and effortless I will be back"

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Verified
5/5

2021-09-24

Small Purchase...Great Response

"This was my first time using PetCareRx, and it was an excellent experience. I purchased only 2 pet collars. But because of their low price, even though I had to pay shipping, my total cost was way lower than any other supplier. And shipping was very fast. "

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Verified
5/5

2021-09-24

Meds for Lucky

"PetCareRX has been wonderful.
Lucky’s meds arrived in a timely manner.
I was kept informed of tracking location.
It was simple, smooth, efficient! Thank you PetCareRx!
"

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Verified
2/5

2021-09-23

Not good today

"Not receiving dogs meds as ordered vet not being contacted properly, wrong facility being faxed. "

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Verified
3/5

2021-09-23

Subscription

"Your primary interest is getting me to subscribe. How about selling me just what I want when I want it"

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Verified
5/5

2021-09-23

Fast and Convenient Service

"I was down to my last meds for our dogs. So I ordered online and PetRX checked with our vet and sent meds very promptly. I’m well pleased with the service. "

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Verified
5/5

2021-09-23

Dentalife

"Got everything I ordered!"

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Verified
5/5

2021-09-23

Easy and fast!!

"Great customer service. Easy to use website. They had what our very persnickety cat (aren’t they all?) likes to eat. "

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Verified
1/5

2021-09-23

Only received partial order

"Only received 2/3 of my order waiting on the heart pill that I'm almost out of, emailed had not gotten a response. Well now most likely have to go to that and pay twice as much for the heart pills"

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Verified
5/5

2021-09-23

Great experience

"The site is easy to shop in and delivery was fast! Will definitely shop here again!!"

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