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Product & services pricing
3.98/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.81/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
3/5

2021-09-20

FIrst order concern

"The packaging on the first order was fair. The box was damaged in shipping because it was a bit bigger than the bags of dog food that were in it. The Nutro bag had a small hole in it. I couldn't tell if the hole was a tear from handling or from the bag being chewed on by a rodent. I'm considering this issue a one off, so I will try again when I need additional dog food.
"

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Verified
1/5

2021-09-20

Still Waiting

"Haven’t gotten it yet … so no comment … but they better come soon"

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Verified
1/5

2021-09-20

They sent wrong item...so far no help

"I ordered a specific item...got the wrong one and even though I contacted them, no help at all so far."


Verified
4/5

2021-09-20

Pet RX

"Ordering on-line was good. Delivery was slow in my estimation."


Verified
5/5

2021-09-20

Quick delivery

"Quick delivery and fare price"

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Verified
5/5

2018-07-02

pet care rx always delivers

"They deliver on time with quality products at a fair price
"


Verified
5/5

2021-09-20

Get What You Ordered

"I received exactly what I ordered and it was delivered as promised in the time frame that was quoted when ordering. Prompt, efficient merchandise shopping and delivery."

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Verified
5/5

2019-08-14

great price

"always a great variety, good prices and fast delivery"

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Verified
5/5

2021-09-20

Great prices

"The prices are great if you are a member. Shipping is a lot slower than Chewy, but customer service is polite and friendly."

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Verified
5/5

2021-09-19

Friski's Chicken Pate W/ Gaeden Greens

"My Sassy Boy only Eats this Cat Food, And I was very fotunate to Find PetCareR/X

Thankyou
"

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Verified
5/5

2021-09-19

Fantastic Customer Service and Great Savings on items we need!

"I am so glad that Customer Service had reached out from my first order with them and told me about their fantastic membership program for our pups. Just on our first prescription order we just made we saved so much - more than it cost I believe for the membership for the year for both our pups so very much worth it. Very pleased so far!"

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Verified
1/5

2021-09-19

Product NOT Received

"Ordered prescription dog food 15 days ago. Approved by Vet 10 Days ago. Have not received or provided with an update or tracking number. Going to cancel order and will not use in the future. "

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Verified
5/5

2021-09-19

Perfect

"My order was filled exactly correctly and delivered on time."

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Verified
1/5

2021-09-19

Shipment not received

"The order I placed on September 4 is still not here (September 19). Incredible."


Verified
2/5

2021-09-19

In Stock, Out of Stock

"Can't depend on PetCareRX for the prescription food my dog requires. Orders that are listed as in stock are frequently cancelled at the shipment date due to out of stock situations."

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