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Product & services pricing
3.98/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.81/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
1/5

2021-09-19

Sold me a product that was out of stock

"I only used this site bc it was the only one I could find Royal Canin Hydrolyzed Protein dog food. It's out of stock everywhere and apparently it was out of stock here too. Idk why they would even list it as a available. I got an email last week that I would be refunded in 48 hours and that still has not occurred. "

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Verified
5/5

2021-09-19

Great service

"The service was quick. Efficient and accurate."

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Verified
5/5

2021-09-18

Front door delivery

"I like the delivery to my front door. The price is a good bargain as well."

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Verified
5/5

2020-10-27

Great dog food

"Ordered the food online.
Paid online.
Got a great price.
Easy and quick.
"

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Verified
5/5

2021-09-18

Perfect

"Good pricing, instock and delivered on time."

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Verified
4/5

2021-09-18

Excellent customer service.

"Delivered on time and great price."

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Verified
5/5

2021-09-18

Great new vendor for me

"PetCareRX came through for me when Chewy.com could not. I really appreciate the ease of ordering, the great customer service when it came time to confirm my cat's food prescription, and the prompt shipping. I will definitely shop from PetCareRx again!"

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Verified
5/5

2021-09-18

Good buy

"I purchased this food to add carbs to my older cat’s diet. She losing weight and has IBS but was given good report from her last vet appointment. I’m interested in the foods with rice but am concerned about the quality of the meat in the food I bought. I may try another meat and rice mix with better quality meat, and I will most likely use this company again. "

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Verified
1/5

2021-09-18

They never have my item in storage , have to send it to the manufacturer and besides taking so long , it’s was unavailable

"Horrible experience ,
Never will buy for them again
"


Verified
5/5

2021-09-18

Happy Lily

"Thanks for the fast delivery and it was the right cat food"

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Verified
1/5

2021-09-17

Never Again!

"Placed an order for pet meds on Sept. 3rd and they still haven't arrived on Sept. 17th. They weren't shipped until Sept. 15th, so who knows when they will arrive. I was also called and emailed several times asking me to sign up for their yearly plan. I will not be ordering from this site again! "

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Verified
5/5

2021-09-17

Better Price then Amazon

"They had a better price then Amazon, which is happening more frequently lately. Shipping wasn't as fast as Amazon, but the significant cost savings was worth it!"

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Verified
3/5

2021-09-17

disappointed with boxing of cans

"Several of the cans were dented & 2 of the cans were leaking food all over the other cans. I had to throw them away & clean up the mess. The box did not have reinforced corners or any protection like I get from Chewy. Not sure if I would order from them again."

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Verified
5/5

2021-09-17

Great Experience With Order

"I couldn’t find Purina Pro Plan wet cat food at any of the local pet stores. I guess there’s a production problem. I tried to feed my cat other brands and she wouldn’t eat. Thankfully I found it on PetCareRX website. It was shipped the same day I placed the order. I was so happy to receive the order a couple days later. It was a very good experience!"

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Verified
5/5

2021-09-17

Great experience

"The process of ordering medication for my dog went very smoothly which made me very happy."

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