"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Broken lids…moldy and discolored food. Absolutely no packing bubbles or anything to soften shock when/if box dropped…damaged cans resulting in bad food. Customer Service was pretty good though when I called to complain. "
"Our cat needs to be on a prescription diet. Our local vet and surrounding suppliers were unable to stock his food. PetRx worked with us and delivered it both times that we ordered it. Plus, it arrived before the scheduled delivery date.
Thanks PetRx"
"Shipment was evidently lost. You guys came through. "
"My Beagle received his treats promptly. They were in good condition and he enjoyed receiving a package!"
"The leash never came and I’m very disappointed I got scammed :("
"They take forever to ship"
"Prompt, customer service ver responsive, follow up surprised me."
"Ordered prescription food for my dog. Delivery took forever. When the the 1st arrived it was canned food and of the 24 cans, 10 were damaged. Also order dry food and wait we also forever then they canceled that order"
"So far so good on delivery & correct product shipped and arrived on time. The customer service people are pleasant & professional. "
"My medicine is supposed to be shipped overnight and cold. It showed up after 5 days and warm and I’m unable to to reach customer service via phone call or email. "
"My order filled appropriately. I did not appreciate the phone call to try to make me change my order to one that ships automatically. If I wanted that I would have done it myself! "
"Good communication. No problems. "
"I was able to order all of my dogs prescriptions in one place. Was very pleased. I will definitely be ordering from them again. Thank you "
"Horrible customer service."
"This is my first time ordering from PetCareRx (I was in the market for a new food for my dogs). When my order was delivered, I discovered that the bag was damaged/ripped open and there was food spilled all over the bottom of the box. I immediately called customer service and they not only apologized and sent me a new bag of food free of charge but they also offered me one year of free online membership! I will definitely keep shopping and purchasing from this website! "