"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Easy to order online and quick delivery. "
"I just went to my vet to pick up the prescription for my dog as directed. I was told that PETCARE Rx didn't call- and never calls- to place the order. I'm waiting for them to call me back when the script is ready. My order was placed two weeks ago."
"First time trying to give them a chance & I was the one that had to chase them for resolution. Never again!! I rather pay a higher price elsewhere."
"Always so easy ordering and receiving our cats product!!!!"
"This has been an excellent company to work with! They have excellent selection, the best customer service, and I receive items quickly!"
"All items arrived as promised. "
"Very Pleased with PetCareRX"
"I wanted to take advantage of a special sale which I have not used before. I was delighted that I was helped by the Customer Service Dept. to do this. They are brilliant!"
"Purchased Elbow style Dog Bones Extremely poor quality ! My two dogs CHOKED ON THEM SEVERE CHOKING !!
No one called back as requested to provide a credit for this purchase ??
John P. "
"It's been 3 weeks since I placed the order. My confirmation email informed me that my vet would be contacted. After two weeks I receive an email that I need to call my vet. My vet had already given me a prescription but wrote another one. I replied to the email saying that I had a prescription and could fax or email it. I then get another reply saying that you hadn't been able to get in contact with my vet. I replied again with a screenshot of the previous email that said I needed to call my vet. An actual person finally responded and said I needed to mail my prescription.
If that information had been shared 3 weeks ago when the order was placed, we could of had our order already. I am absolutely disgusted by the lack of information and requirements that are necessary for placing an order and how long it took to actually get any useful information. "
"The heartworm preventative was received very quickly and the price was online with the other companies. "
"Excellent service, kept in touch with notifications all through process."
"Great experience start to finish "
"Very nice. Got all my questions answered. I.will be getting my dogs medicine here from.now on"
"We are very happy with our experience with PetCare RX! They do a great job of getting the prescription refill directly with our vet and ship it fast! "