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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.83/5
Customer service:
3.85/5
Return/Replacement policy:
3.74/5
Featured Review


Verified
5/5

2024-04-02

Quick shipping

"Quick to order and deliver"

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Verified
3/5

2024-04-02

Very slow shipping

"Shipping times should be sped up faster "


Verified
3/5

2024-04-02

Pay to return items

"When the medication was being shipped, my sweet boy passed unexpectedly. I reached out to return the item (unopened), they responded relatively quickly but I did have to pay for shipping on my own. It wasn’t terrible but definitely not something fun to deal with in the midst of my grief. Other than that, I received the medicine about a week after purchasing with just ground shipping, the package seemed to be delivered with care. I don’t think I would’ve had any issues if I didn’t need to return, so I may use again in the future if any of my other fur babies need medication. Definitely better prices than at the vet, you’ll just want to make sure you order in advance."

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Verified
5/5

2017-06-09

Love this co.

"Ordering is always very easy. Great selection of products. Excellent pricing. Fast service. Keep records of previous orders making reordering a snap. Love this Co. "


Verified
5/5

2024-04-01

Cat

"Fast shipping, easy ordering. "

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Verified
1/5

2024-04-01

I still have not gotten it

"Still have not recieved the medicine I ordered"

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Verified
5/5

2024-04-01

My boy LOVES his new toys!

"Promptly delivered. Ordered several Kong toys, as those seem to be the most durable for a strong pup. I try to diversify the type of toys for engagement - as he just loves to play. Will be ordering from you again! Thank you."

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Verified
5/5

2024-04-01

Delivery of prescriptions

"I usually get my products in A timely manner, but there are times that they seem not to be able to communicate so well with the veterinarian of my choice to get products out on time"

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Verified
5/5

2024-04-01

Awesome service and shipping

"Customer service is the best "

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Verified
5/5

2024-04-01

My dog Cooper love eating it and it did help with his tummy

"My dog Cooper love it and is doing so much better with his tummy, it's costly but seeing how he enjoys eating it is worth it."

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Verified
5/5

2024-04-01

Access

"Directly done and very quick."


Verified
3/5

2024-04-01

Just ok, nothing special

"I purchased pet insurance for the first time, thinking that it would make sense because I have 3 dogs. I ordered all of their heartworm and flea/tick prevention from here this year. While the service was ok, I learned later that it actually would have been less expensive for me to get the products from Costco or Sam's. I am not sure if PetCare Rx marks things up to appear that they discount them for those with insurance, but this was quite disappointing. Now I am not only paying more for the products, but also for the insurance. "

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Verified
3/5

2024-03-31

Disappointed in the discounts

"The justification for the cost was the discounts. Don’t see too many to begin with and now my dog food one was reduced. "


Verified
1/5

2024-03-31

"I never received my order "


Verified
5/5

2024-03-30

Chews

"My lack Russel is a monster chewer. He loves these chew sticks "

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