"Bought canned dog food and received prompt and packaged and handled nicely. "

"It went perfectly fine. "

"Would recommend to others"

"Helpful and had food I needed"

"Love Pet Care Rx! They provide excellent service, great prices/discounts and are very thorough. Great follow up as well."

"Online ordering works great but delivery carrier leaves a lot to be desired. It took a full week for the order to arrive and even though I signed up for updates, I never received one until the delivery update posted (“we just delivered your order”). Whenever I checked during the week, all I saw was “in transit!” With no arrival date. Customer service was polite but unhelpful, telling me they had no way of finding out info from delivery people. Not being able to offer an arrival date or any info during transit is unacceptable in 2024."

"Still have not received my order. "

"Getting my dogs flea medicine is fast and easy, and when they need to contact our vet for the flea medicine, it doesn’t take long to verify the prescription. They keep in constant contact with me too."

"Great service and rapid delivery."

"1st time I used the site. I got a new puppy , the food suggested by the owner we could not find and that is how we came across PetRX
Our order came so prompt. without my knowledge my husband ordered a bag of food from another company and it arrived 3 days later and he paid $6.00 more for his bag of food than I paid."

"Company is just about selling memberships. "

"Ordered product. Arrived within a few days! Who could ask for more?"

"Easy to order and delivered on time"

"I love using petcare rx very reasonably priced and items get to us very quick! "

"Received email stating item I ordered was now "back in stock" no mention of being out of stock when I placed order, or I would have purchased elsewhere. Phone calls and email sent (with no response to email) to figure out what was going on. Was told "that was never out of stock, it was in our warehouse, should ship today" (no way for me to know that information). Didn't ship for two more days.
Truthfully, I should have been more attentive to expected arrival date originally, but that said, delivery would still have been too late for what I needed. When I tried to then cancel the order, I got an "it shipped notification" but no other response. Customer service on phone, adequate, but not empathetic -basically, no apology for any confusion.
I'm sure it's a great company, and I just had an experience that required way too much time on my part, and not the best assist/transparency with something that should have been quick, easy and straight-forward"