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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.83/5
Customer service:
3.85/5
Return/Replacement policy:
3.74/5
Featured Review


Verified
5/5

2014-11-23

Probiotics

"The shipping was fast as always and the price was right. My dog seems to like the pills. I put one in her food and she eats it right up!"

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Verified
1/5

2024-03-20

Horrible experience

"Over packed product damaging it puting in way to small of a box. I will NEVER do business with them ever again especially when you combine this stupidity with them spam calling me trying to sell me a garbage plan! STAY AWAY!"

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Verified
5/5

2024-03-19

First Time Purchase

"I came across PetRX when looking for the food my breeder fed the dog I obtained from her. It is not very easy to find. I was pleased with the price I paid and, even better, I received my order VERY FAST! I'll be back! Thank you!"


Verified
5/5

2024-03-19

Great Company

"They are quick to ship and always have what I need in stock."

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Verified
5/5

2024-03-19

Fast and efficient

"Ordered online, received the order quickly!"

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Verified
3/5

2024-03-19

Eventually I get the meds I need, but at great inconvenience and delay

"A constant barrage of advertising phone calls and emails accompanies every order I place. It seems to take weeks to see the meds after I order them, and they don’t charge you at the time of purchase, but rather after your vet OK’s the order, so you get a nice surprise charge a week after you’ve forgotten about it.

If it wasn’t for the fair prices, I wouldn’t be using this service.
"

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Verified
5/5

2024-03-19

Great price. Quick shipping.

"The prices are great and orders are always shipped super fast! Thanks!!"

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Verified
2/5

2024-03-19

Part of my order canceled - why??

"I ordered TWO Nexgard chews but one was subsequently canceled and I don't know why . . . . I needed the two . . . Unreliable . . "

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Verified
5/5

2024-03-18

Great prices and fast delivery

"Excellent experience. I will definitely use them again. They got hold of my vet and obtained the prescription quickly. Easy to use website"

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Verified
5/5

2024-03-18

Good

"We are happy. Thank you :)"

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Verified
5/5

2024-03-18

I got it

"I ordered the flea and tick pack and needed a prescription. Your people tried to call my vet and they didn’t get back but you keep you kept trying. and it came. I appreciate you staying after the vet. They are a little hard to deal with sometimes but you did great thank you."

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Verified
5/5

2024-03-17

awesome

"This process was so easy I recommend this for all my friends with fur babies"

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Verified
5/5

2024-03-17

Great service!

"Great service, communication and fast shipping"

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Verified
1/5

2024-03-17

Disappointed

"My merchandise was damaged during transit.. Petrx only gave me a refund for the merchandise, not the shipping, although I never received any product… the obvious would’ve been to refund the shipping since I never received anything but I had to call and go through a long drawn out process to get the refund for shipping when it should’ve just been done immediately with no questions asked…. Disappointed "

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Verified
2/5

2024-03-17

Limiting order amounts

"Will only let me order a certain amount. They have no idea how much my pets eat. Also, I order multiple bags of the same thing, but they are processed, sent and charged individually. Very annoying getting emails for each when I enter a large order. "