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Product & services pricing
3.97/5
Chance of future purchase:
3.86/5
Shipping & packaging:
3.73/5
Customer service:
3.70/5
Return/Replacement policy:
3.55/5
Featured Review


Verified
5/5

2024-04-05

Great customer service and fast sipping!

"Every time I place and order it ships the next day. If you have to speak to customer service you will find that they are extremely accommodating! I have nothiing but good things to say. I will be a customer for life."

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Verified
5/5

2024-04-04

Great prices and on time delivery

"Rocky our cat has cystitis and UTIs. His diet needed to be changed and some of the brands he doesn't like. Gee, he's a cat! He really liked the Purina Pro Plan Veterinary Diets UR Urinary food variety pack of salmon and turkey flavors. Plus, I signed up for the Petplus plan and get excellent pricing compared to other pet care websites. Delivery was on time. Ordered some catnip toys and he's a happy cat.


"

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Verified
5/5

2024-04-04

I really think it is helping!

"My formerly big Russian Blue has shrimped down to 6 pounds! I was getting desperate. He is on his second large syringe of measured treatments and has gained hall a pound in two weeks, I guess because he is now getting some more absorption of nutrients. This is the Kaolin, Pectin, Enterococcus formula.
I will say that I’m surprised any live cat would stand still and let you apply from syringe to their mouth! Hahaha at the very thought. I just squirt some into a bowl and get it on my finger and put it in the back of his mouth, while he is biting my finger, I might add! But it’s worth it if it helps!!!
"

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Verified
5/5

2024-04-04

Definitely order again

"Easy to order online and quick delivery. "

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Verified
3/5

2024-04-04

Heartguard prescription

"I just went to my vet to pick up the prescription for my dog as directed. I was told that PETCARE Rx didn't call- and never calls- to place the order. I'm waiting for them to call me back when the script is ready. My order was placed two weeks ago."

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Verified
1/5

2024-04-04

First impression was horrible

"First time trying to give them a chance & I was the one that had to chase them for resolution. Never again!! I rather pay a higher price elsewhere."

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Verified
5/5

2024-04-04

Love you guys!!!

"Always so easy ordering and receiving our cats product!!!!"

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Verified
5/5

2024-04-04

Gunner

"This has been an excellent company to work with! They have excellent selection, the best customer service, and I receive items quickly!"

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Verified
5/5

2024-04-04

Reliable

"All items arrived as promised. "

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Verified
5/5

2024-04-03

Fast delivery and excellent customer service

"Very Pleased with PetCareRX"

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Verified
5/5

2022-12-03

Great Customer Service

"I wanted to take advantage of a special sale which I have not used before. I was delighted that I was helped by the Customer Service Dept. to do this. They are brilliant!"

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Verified
1/5

2024-03-31

Worse dog bones CAUSED CHOKING !!

"Purchased Elbow style Dog Bones Extremely poor quality ! My two dogs CHOKED ON THEM SEVERE CHOKING !!
No one called back as requested to provide a credit for this purchase ??
John P.
"

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Verified
1/5

2024-04-03

Horrible website and customer service representation

"It's been 3 weeks since I placed the order. My confirmation email informed me that my vet would be contacted. After two weeks I receive an email that I need to call my vet. My vet had already given me a prescription but wrote another one. I replied to the email saying that I had a prescription and could fax or email it. I then get another reply saying that you hadn't been able to get in contact with my vet. I replied again with a screenshot of the previous email that said I needed to call my vet. An actual person finally responded and said I needed to mail my prescription.
If that information had been shared 3 weeks ago when the order was placed, we could of had our order already. I am absolutely disgusted by the lack of information and requirements that are necessary for placing an order and how long it took to actually get any useful information.
"

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Verified
5/5

2024-04-03

Quick shipping and good price

"The heartworm preventative was received very quickly and the price was online with the other companies. "

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Verified
5/5

2021-10-29

Excellent

"Excellent service, kept in touch with notifications all through process."

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