ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.76/5
Customer service:
3.74/5
Return/Replacement policy:
3.58/5
Featured Review


Verified
5/5

2023-11-29

meds

"meds came on time no problems"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-29

Quick Service on Quality Product

"Thank you for carrying my dog's favorite treats. They are not available locally, so I am happy to find someone I can get them from."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-28

Great job!

"Calling my Vet to get a RX filled couldn’t have been more timely . In addition the shipping was speedy. The price of my item was less at Pet RX than many other sites. I was extremely pleased dealing with PetRX & they will continue to get my orders. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-28

Great Service

"My misplaced order was replaced in a timely fashion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-28

Affordable and Easy Purchase

"A feral mom left me two kittens. My veterinarian suggested Revolution to prevent any parasites. After searching several websites to order Revolution for my cats, I found PETCARERX to be the most affordable. The website was very easy to navigate. I also had to provide additional information including my veterinary information, as a prescription is required for the purchase. PETCARERX made contact with my veterinarian, and I received my purchase securely boxed in a timely manner. I also gladly receive emails from PETCARERX to keep me informed of sales of their various products. I highly recommend PETCARERX for your furry friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-11-27

Good - but long delivery times

"PetCareRx is typically great. The deliveries seem to be taking much longer recently which causes some stress with medications. I’m hoping it's due to the holidays and back to normal soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-27

Nice harness

"I have an english bulldog with odd proportions for a harness, the measurements they gave were accurate."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-11-27

Great company

"Love knowing i can get my special dog food here free shipping and great customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2023-11-27

GOOD

"I ordered 2 bags of dog food and a bag of treat one order it was split up and sent in 2 different deliveries I worried someone took the rest of my order went to all of my neighbors houses to make sure it wasn't delivered there called ups and they were rude and not very helpful finally got the rest of my order the next day "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

As fast as Amazon!

"Got my order in 24 hours! Their customer service is so nice and helpful, it's fun to talk to them. A++ "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-26

Quick and reasonable

"Quick and reasonable pricing "


Verified
5/5

2023-11-26

Perfect

"Item was exactly what I was looking for. Perfect size, heavy duty bowls for the dogs. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-26

Fast service.

"Fast accurate service. No issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-26

Excellent Service

"This was the first time that I have used this company and I am very satisfied with the variety of its stock and with its speedy service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-11-25

Order Canceled

"My order was canceled without notice. They said someone tried to call me to confirm order and that an email was sent. I did not receive either. I will not patronize them again. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service