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Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-11-05

Great

"Fast delivery and good pricing :)"

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Verified
4/5

2023-11-04

stayed in touch with the vererinary clinic until the ok'ed the order

"They did very good with my order"

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Verified
5/5

2023-11-04

My order

"It arrived when it said it would be there. I was pleased. "

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Verified
5/5

2023-11-04

Excellent, thank you!

"Great price on fun toy and exceptional customer service and delivery!"

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Verified
5/5

2023-11-03

Always Excellent

"I order all my dog and cat food from PetCareRx now. It always arrives within a week."

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Verified
5/5

2023-11-03

Simple and easy

"Very easy to order through the platform and delivery arrived before expected."

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Verified
5/5

2023-11-03

Great Customer Service

"You all do a great job of keeping customers up to date on the status of an order. contacting the vet over and over, being patient as they wait to contact you, letting customers know there is an issue. You are very kind at handling our frustration with the vet. You don't create the dosages for the meds we order and the vets know how much our dog/s weigh but each time it is a runaround with the vets to order the proper dosage (the pills are by weight and they don't run out at the same time. Makes me wish I had never mentioned it to them in the first place that it probably needed to be changed. Thanks for letting me rant. The good thing is I know you all will take care of the orders right away and our dog/s won't be harmed in the process."

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Verified
5/5

2023-11-03

Product as expectef

"All went well. Would order again."


Verified
5/5

2023-11-03

Instant delivery, great service.

"Instant delivery, great service!"

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Verified
5/5

2023-11-02

i liked that I received a phone call that an item on original order will be sent out later

"I liked that I received a phone call that an item on original order will be sent out later."

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Verified
5/5

2023-11-02

Great fast service!

"They contacted my vet and got approval so fast! Thank you!"

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Verified
4/5

2023-11-02

Great customer service

"Loved PetRx customer service. I had ordered the right product but wrong weight for my dog after PetRx consulted for validation with my Vet. As a result, PetRx cancelled my order and resubmitted the right product for my dogs correct weight very quickly. My only negative, that PetRx would not have known, is that by cancelling and reordering for me, versus having me reorder, it negated my travel credit card rewards using the shopping portal, so I lost upwards to 2,000 points. I would have preferred to reorder myself. Otherwise great initiative by PetRx. Perhaps just ask reorder preference in the future for folks like me. "

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Verified
5/5

2023-11-02

Easy

"Order filled and was delivered in a few days"

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Verified
5/5

2023-11-02

Very happy

"Good experience and good prices."

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Verified
5/5

2023-11-01

Excellent Customer Service

"Had a few hiccups trying to complete my order and the customer service representative was great in solving all issues."

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