"I ordered 10/12 and my order to this day (10/26) never shipped. It’s been in fulfillment. I reached out to petcareRX and they asked me to give them a call about my order. This is just poor customer service and I definitely will stick to a more popular pet care website go forward. "

"They kept calling me telling me my vet did not approve my request. I gave them the information twice, here they were calling my contact info instead of my Vet contact.
The whole situation made no sense. I ended up using CHEWY and everything went great. They had no problem contacting my vet or approving the eye ointment for the cat "

"I never received my order that was placed"

"Super fast and the price is right."

"Always a great experience ordering from petcare RX. Deliveries are always on time."

"The product I ordered expired in less than a week from receiving it which was really inconvenient. Customer service was excellent though. They checked expiration dates on remaining stock, since all were the same they refunded my money. I had to order thru another company."

"Love it! Quick and easy! Ever since the pandemic cat food has been a problem, and my kitty is finicky, so it’s a Real problem. So happy to try them!"

"Received the pet carrier. Even nicer than the pic! Good solid well made product. We are pleased. Arrived quickly, too."

"Great product! Great customer service!"

"Good price quick delivery"

"I always get good service "

"Easy to order, quick response with the vet and delivered as promised. Less expensive then Costco!"

"Shilping delay, placed order for my oets medication and its 2 weeks later and nothing. NOT RELIABLE DO BETTER."

"Helpful to know about the membership that would save me money, and the service was great. No issues submitting the prescription and the shipment tracking was helpful."

"Delivery still not here after 2 weeks"