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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
3/5

2023-12-02

Delivery always delayed

"If I didn't have to consistently wait on auto fill scripts, and scramble to get meds as a backup from other sites, I would have tried the membership.
Our furbaby can't wait for meds.
"

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Verified
5/5

2023-12-02

Fantastic site and service!

"If you ever need a prescription diet for your pet, look no further than PetCareRx. Customer service over the phone, ease of website, and reliability of in stock inventory when you need it.
I will never use another company for prescription pet needs ever again.
You also have the option for becoming a member to gain more savings too.
"

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Verified
5/5

2023-12-02

Great experience

"Easy to order, great prices and delivered earlier than originally estimated. "

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Verified
4/5

2023-12-02

Good follow up, a bit slow on getting order out

"Maybe it was the Vet, slow in giving a prescription to petcarerx"


Verified
1/5

2023-12-01

Tried to purchase Kitty Litter

"Horrible experience. Treated as wholesaler when I tried to stock up on my cat's favorite litter.

They could not even process Order to ship after three business days. Cancelled and purchased at PetSmart and ad it next day.
"

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Verified
4/5

2023-12-01

almost excellent service

"packages delivered in two
shipments and only one was postage free
"

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Verified
5/5

2023-12-01

Consistently Good Service

"I like using PetCareRx. to get food, treats, and medicine for my pets. The costs are economical and the delivery is free and quick. Highly recommend this company for pet supplies. "

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Verified
5/5

2023-12-01

Efficient helpful people

"I ordered Simparica but meant to order Simparica Trio. Exchanging one for the other was effortless. The woman I spoke with was very helpful. Received confirmation that my return has reached them and I have been refunded for that purchase.

Recommend PetCareRx
"

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Verified
5/5

2023-12-01

A Wonderful Experience

"Our Dolly loves Dr. Marty’s food!!!"

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Verified
5/5

2023-11-30

AAA+

"Your company far surpassed my expectations for customer service. Extremely professional and knowledgable about pet care. "

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Verified
1/5

2023-11-30

Terrible

"Terrible .. We will never stray from CHEWY again. "


Verified
5/5

2023-11-30

Great!

"This was an easy and efficient process. The product was much cheaper than at the vet and I did not have to make arrangements to go pick it up. Also got a 90 day supply which saves me even more time. Time is money!"

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Verified
5/5

2023-11-30

Great Pet Products

"Wonderful service and good prices. Shipped and received as said."


Verified
2/5

2023-11-30

Disappointed with customer service

"Good at beginning, but lost value with customer service not able to follow through"

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Verified
2/5

2023-11-30

**** bags not as shown

"The earth rated **** bags you had on your site showed the old design on the box. I bought them thinking there were the old bags before earth rated changed their bags.

By the way the new bags ****! They made them thinner and they don’t contain the smell like the old bags.

Gotta love it when companies keep making things cheaper and cheaper. Very disappointed I didn’t receive the items as shown on your site. You might want to update the photos to represent the new bags and new box design

Maybe pass this on to Earth rated also. Your new bags ****…
"

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