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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
2/5

2023-12-10

Slow processing on prescription meds

"Hi i have used this site for food and medicine purchases without any issues. But the last medication has taken over two weeks to ship and i am still waiting for it to arrive. it was almost a week before approval request was sent to my vet. Order was placed Nov 25 as of today Dec 9th i still haven't received the medication for my dog. "

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Verified
2/5

2023-12-10

Delivery

"Delivery was longer than usual"


Verified
3/5

2023-12-09

Cat beds

"The beds were just what we wanted but the wrong size was sent. Rather than deal with returns we kept them. "

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Verified
5/5

2023-12-09

Fast delivery

"Delivery was prompt and early"

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Verified
4/5

2023-12-09

Review of phone order

"The person on the phone was excellent and helpful but hat no control over the delivery time to get to me"

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Verified
5/5

2023-12-09

Great service

"Quick responses every order and fast shipments."

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Verified
5/5

2023-12-09

Daisy is happy

"Excellent communication and prompt service "

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Verified
5/5

2023-12-08

Excellent

"Customer service was professional and courteous..as always. I appreciate that."

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Verified
5/5

2023-12-08

responsive

"great service and responsive"

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Verified
2/5

2023-12-08

Still waiting

"I am not sure as to when Wendie's prescription will arrive.
I even signed up for the rewards program but if the prescription can't be filled soon I would consider not reordering.
When I was told they were not in stock multiple pills of a lesser dosage should have been suggested.
When and if her prescription is filled I will be more than happy to give a much better review.
Mike Loftus
15 Teresa Ln.
Great Falls, Mt. 59404
"


Verified
5/5

2023-12-07

The Best

"Convenient & Reliable
Long time customer
"


Verified
5/5

2023-12-07

Great service

"No issues at all. Everything delivered on time and in pristine condition. "

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Verified
5/5

2023-12-07

unbelievable service!!!

"PetCareRX is truly amazing!! My husband informed me on Thanksgiving morning that we were almost out of dog food. I started to panic because our dog is very picky and on likes a specific dog food brand. Not feeling very hopeful given it was a holiday weekend. So I quickly logged onto PetCareRX and placed my order. Low and behold!!!! It is on our front porch on Saturday. We actually were down to one more meal before we ran out.
Fabulous and unbelievable! are the only words out of my mouth.
Jeanne G
"

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Verified
5/5

2023-12-07

Simparica Trio Order

"Excellent prices. Shipping was very expeditious."

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Verified
5/5

2022-08-24

One stop shopping

"Great selection, fabulous prices, and excellent customer service. My dogs is on a Specialized diet and they have a few varieties of dog food. Finally the savings are amazing. "

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