"Easy ordering, prompt delivery, awesome pillow."
"Overall, an excellent experience! Professional, great communication, prompt and responsible responses, and took care of everything!
I would use them again!"
"My wife loved the pillow at Holliday Inn Express so I looked at the tag on the pillow and found the web site. Ordered the same pillow and received it within 4 days. My wife loves the pillow and me. Happy wife, Happy life."
"I absorb Love my pillow. Got the bigger one so I can squish up under head and arm over. I’m a belly sleeper. I wear a CPAP and I can just squish it in the way from the mask so it doesn’t knock off"
"My mother and father fell in love with the Grand Wailea pillows on our last vacation to Hawaii. They asked me purchase them no matter the cost. I was about to try and purchase them straight form the Hilton Grand Wailea website for a fortune when I thought to look here. Luckily this website had them for a fraction of the price! "
"We slept better than we had in Years! I just wish we had bought 3 standard size instead of 2 king. Don't get me wrong, they're awesome. But I'm very small, keeping them fluffed every morning would have been simpler for me. But I have a plan, I'm going to purchase 3 standard and move those 2 to our queen size bed, our grandchildren when they visit, think they are the greatest!!!"
"These pillows are the best! The pillows and protectors are of great quality and I'm a huge stickler about that. Very pleased and would recommend these to the pickiest pillow shopper anyday! It's been a long search but I've finally found them!"
"The original pillows we ordered were out of stock for three to four weeks and I realized that was a good thing. Not knowing anything about pillows and my limited pillow shopping coming from whatever was available at the supercenter was not working. You really need to talk with someone at this company before placing your order. The pillows are not cheap but with their price you get the quality you should be happy with.
Only slept on these pillows last night but seem to be more comfortable and supportive than anything I have previously owned. Company offers free returns if you are not satisfied.
We ordered four pillows and they came in less than one week. Not sure why UPS handed the shipment over to the USPS when the box arrived in our city. "
"Pillows are still not quite what I need. I need some that are a bit softer as they still hurt my neck as it is higher than I can tolerate due to an injury. Typically a back and side sleeper but they hold my neck to high"
"Very pleased with the quality and stuffing of the pillow - on the soft side but that is what we like"
"The order process went smoothly. The pillows are nice so far. Just not as comfy as the hotels. "
"I had a question right after I ordered and received a response in 24 hours. The pillows were pack nicely and came with care instructions and fluffing instructions. Besides the care the company puts into their orders the pillow itself is exactly what I was expecting and hoping for. "
"So happy to have found my perfect pillows! My husband and I stayed at a resort in Maui and loved the pillows and I finally found them."
"It’s a classic soft pillow!"
"I found you on a search for Marriott pillows. They were out of king size & pillows.com showed up in my search. The description appeared identical & these were $80 less. I’ve had the most comfortable night’s sleep since receiving them! Everybody is getting pillows for Christmas this year! These truly are the most comfy pillows I have ever owned! I bought the fiber-fill with down. Try it!"
A rep from Pillows.com, ChelseaPillows, has responded:
“Hi!
Thank you for leaving us a review. Sorry to hear your pillow doesn't feel right. There is a chance you accidentally purchased the wrong hotel pillow. You are within the free shipping exchange time frame and I would be happy to help assist you in narrowing down which hotel pillow you did use. Please email us at Sleepbetter@pillows.com if you would like to set up an exchange.
Have a great day! ”