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Product & services pricing
3.75/5
Chance of future purchase:
4.47/5
Shipping & packaging:
3.57/5
Customer service:
4.25/5
Return/Replacement policy:
3.75/5

Verified
5/5

2021-05-25

Best I Ever felt!!

"If i could give 10 Stars, i would!! Your pillows with my memory foam mattress....... On my weekend's off I'm in my bed an extra 3 hours each day (6.5hrs to almost 10hrs)"

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Verified
5/5

2021-05-24

Awesome!

"My order arrived earlier than expected and in perfect condition. "

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Verified
5/5

2021-05-22

Great pillows exactly as advertised

"Great quality pillows as advertised quick shipping "

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Verified
5/5

2021-05-21

Excellent quality

"Fell in love with pillow at a Hampton Inn in Denver. looked at the tag and searched on line, pleased to find out that you sold the same exact pillow. Love it will be ordering more.
"

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Verified
4/5

2021-05-20

Quick response

"The pillows were no longer available but they offered an alternative. I am just not sure if they would be similar enough to purchase."

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Verified
5/5

2021-05-19

Awesome Pillows

"We ordered standard and king pillows. They are amazing. We have slept so much better. "

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Verified
5/5

2021-05-19

Best Pillow Ever

"So happy I found the pillow I had been searching for at pillows.com. Quick delivery!! "

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Verified
5/5

2021-05-18

My mom slept like a baby

"My mom slept like a baby Thanks"

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Verified
5/5

2021-05-17

"Service was very prompt for delivery."

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Verified
5/5

2021-05-15

Amazing

"My pillows arrived faster than expected and are absolutely fantastic!"

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Verified
5/5

2021-05-12

Great response, quick delivery

"From purchase to delivery, the total experience was amazing. The Pillow actually showed up a day earlier than predicted. Will buy again."

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Verified
5/5

2020-04-30

Awesome

"My second pillow from pillows.com and for a down alternative, it’s the best. I’ll order another in time. "

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Rep reply posted 2020-04-30
A rep from Pillows.com, ChelseaPillows, has responded:

“Hi!

Thank you for leaving us a review. Please contact customer service at Sleepbetter@pillows.com for assistance. The masks aren’t supposed to be totally comfortable. They have to be tight to help with protection however, the wrap shouldn't break. Please reach out to us for help.

Best, ”


Verified
5/5

2021-05-10

I am so done with memory foam.

"I sleep on my side I needed a pillow that can be shaped but firm. Never knew feather pillows could be both.
Very pleased.
"

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Verified
5/5

2021-05-10

Quick and to full satisfaction

"Fairly simple order process, about a week for delivery, amazing pillows! "

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Verified
5/5

2021-05-09

As expected

"I received what I was expecting."

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