ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.88/5
Customer service:
3.92/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2021-08-19

plucker wheel

"great place to shop for these kind of parts"


Verified
5/5

2021-08-19

Sprinkler’s with speed

"The website was very helpful in making sure that the Toro sprinkler heads that I was ordering were the correct part. Fast shipping, packed well no damage- very reasonable $$$ will do business with them again. Highly recommend *****"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-08-19

Selecting profession

"I tried to indicate I was a professional but every time I selected the profession I got an error indicating only letters, blanks and numbers were allowed????"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2021-08-18

"Glad to have found this item at a reasonable price, will check this site if I have the need to again ,thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-08-17

Fast ordering process

"We were able to find & review the item and purchase it in less than 10 minutes"


Verified
1/5

2021-08-17

Poor customer service is an understatement..

"Inept customer service rep is also an understatement.
Rude person is so aware of how inept he is at customer service he won't tell you his name. Ask for his supervisor and you get put on hold until the line just goes dead. Call from a different line and caller id instead of picking up the line just goes dead. It is impossible for this business to operate this way and be anything but a scam.. What they tell you is in stock, isn't.. When they tell you they will order, they screw up the order.. Stay away from PlumbersStock at all costs..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-08-17

Couldn't provide item but still has not refunded my money

"On July 3, 2021 I ordered a toilet seat from PlumbersStock. They immediately charged my credit card but told be there was a lead time of approximately 24 days. On August 9, 2021, over 35 days from the time I placed my order, they informed me the toilet seat was unavailable and they would be refunding the charge. As of August 16, 2021 I still have not received my refund. I contacted them several days ago inquiring about my refund and did not receive a reply. I will notify them tomorrow that if I do not receive my refund shortly I will be filing a despute with my credit card company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2021-08-16

Trimmer

"Product not received as of 8/16/21. Charged to credit card 8/6/21."


Verified
1/5

2021-08-13

Item didn't arrive

"Maybe it will, but for now, I'm not happy"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-08-11

Great find at just the right time!!

"Order wha I thought was a complete tub faucet package (from local store), it arrived after 4 weeks of waiting…trim kit ONLY!! No valves! So another wait seemed to be in order …UNTIL I found it here!! What a relief, in stock and ready to ship…I see my spa tub coming soon!!!! Thank you, thank you, thank you!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2021-08-10

Shipping and billing address

"I was not able to enter a different shipping and billing address"


Verified
5/5

2021-08-09

Great price much lower than Lowes or from my plumber supply company!

"Very easy to find , and stock numbers match "WOW" that's rare..
Hay and it was in stock again WOW.. Now just to get it and be right
will see if that happens right?
"


Verified
1/5

2021-08-09

Still haven't received

"I orderd a robowmow on August 1. Paid $52.50 for 2 day shipping. I called them and they said I would get it by either Sat. or Sunday. I still have not received the item late Monday afternoon. Total order was $425.94. My bank statement showed they
charged me $751.65. That's over $325 more than the amount shown on the invoice they sent me. Who does this? I have been
ordereing online for 30 years and no other company has done that. Ridiculous and not legal!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-08-09

Right product, on time

"Ordered a faucet hose replacement. Got the correct product in a reasonable time and saved some money versus getting it direct from Moen."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-08-09

right price right part on time

"right price right part on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges