"Easy and simple to find the products in needed."

"It was Fast and easy to order item"

"Jacob was amazing, sent me my shipping within an hour of contacing. Shipping took longer than expected, but recieved quality parts. "

"Received a Toto toilet in a million pieces. Called and talked to Jacob P. who took care of the problem, got a new toilet delivered in 2 days AND it was packed properly. All is good thanks to Jacob P."

"Great product, fast delivery!"

"I received fantastic Customer service
Jake is excellent at his job!!
Thank you "

"Excellent customer service and competitive prices. 100% recommendable. "

"Ann was very helpful and patiently researched my concerns. Ultimately ordered the correct part with confidence. "

"I had to follow up on my reorder due to a lost shipment with FedEX. The customer service representative had stated twice in two different phone calls that they would call me back with an update and or tracking number. I had to call in for these follow up calls (four times in one day). The customer service representative made the statement "Oh you didn't get the email I sent" This is my response to that question - No I did not get the email that you did not send. I appreciate what was done to assist me - I do not appreciate having to make all the phone call and being lied to. Thank you"

"It took me 2 tries to get the correct toilet tank top delivered from them, but I’ll take the majority of the blame. They don’t give you an item’s dimensions, they give shipping dimensions (the size of the “inner” box it ships in). Not only are these not even correct, but not helpful when trying to figure out which one you need. And insisting on box in a box for returns, depending on the price and size of the item, returning the product for credit with you paying the shipping, it became more expensive to ship back than the credit you’ll receive. So I gave the first wrong one I ordered to the plumber. They also add additional decimal points in their product numbers sometimes, that don’t correspond with the actual manufacturer #. Do your best to narrow it down, and then use their ask a chat question format to get help. They do have a good customer service department, and ship wicked fast to you. "

"At the time of my order the site said the item was in stock, several weeks latter I find out it was not in stock and the order was placed for only one piece. I am now told it is expected to be back in stock in "Mid July" so who knows when or if I will get it. Could have worked around this had I known at the time of the order but now I look like an idiot as I cannot affect the required repairs."

"Have been looking for a highly efficient tankless gas hot water heater to replace a 40 gallon tank water heater. After shopping extensively the Noritz EZ98 DV at Plumbers.com was my top choice!"

"Found part. Ordered part. Part shipped. Part received. Part installed. Wife happy. "

"Ordered a tub drain and overflow kit. You have to order by description and not picture. My order was for wrought iron but the picture was chrome. I knew to read the description and got exactly what was ordered. It was very quick and good quality. "

"They had a DCD-790 drill listed on their website so we placed an order. A DCD-791 was delivered. The two drills do not have the same clutch, which was why we specifically ordered the 790."