"EZ order prices. Great products. Fast delivery. Will recommend to anyone."
"The item they sent was not what i ordered. I made a point of calling customer service before ordering this skimmer they assured me that this was a two piece product, the picture on the web site shows a two piece product. They sent me a one piece skimmer now i have to return it because it will not clear my deck. "
"One of our Cleaning Heads gave out and we did not have on one hand. Even without expediting the order it was here in a couple of days. The pool is back in working order with summer on the way.
Thanks,
JC"
"Took a little longer to receive the product however it matches our floaters and holds two. Great storage. Slightly flimsy but accomplishes what I bought it for. "
"I was always pleased with pool supply world’s prices on chlorine and shock and delivery with UPS. However, now they have changed their shipping carrier to FedEx and requires a signature upon delivery. This is very inconvenient for me because like a lot of people there’s no one home during delivery hours. I hope that they read this review and stop requiring a signature upon delivery or I will likely have to switch to a different supplier for my chlorine and shock. I called FedEx and asked what I can do before delivery and they told me the sender needs to call and withdraw the request for signature and I told pool supply word customer service this but they would not do it for me. "
"It was the worst customer service ever. FedEx delivered to a wrong place on Tuesday. Customer service knew this and stated on Thursday a new one would be sent out. I called on Monday to be told it had not shipped but would that day. I called back Wednesday to follow up and be told it still had not shipped. Two supervisors later, because the first one never returned my call. So when I tell the second supervisor to cancel it and I will go elsewhere the pump arrived the next morning. The lack of knowledge of what was going on was mind blowing. L7251429"
"The quality is perfect. The price very competitive. Time from placing order and receiving order within a week. "
"My Title is appropriate: As Promised! … with timely shipping.
All went smoothly and the price was VERY competitive.
THANKS!!
"
"The order arrived faster than I expected."
"Excellent shopping, buying and shipping experience. Wish all my on line purchases went this smoothly!"
"Replacement fan motor ordered is great and the shipping was fast! And, a great price! Also, ordered the accompanying fan blade but customer service notified me that there would be a lengthly delay in receiving the order and cheerfully refunded the purchase price. I greatly appreciated the extra service. "
"The filters fit perfectly and are quality built. The website is easy to traverse. Delivery was quick, and the large box was in excellent shape when it arrived. We received an o-ring from the same order, but the o-ring shipped from another location. It swiftly arrived. It also fit perfectly."
"I was out of town when I returned found my pool pump no longer working. Went online and found the new pool pump from Pool Supply World not only cheaper then local pool supply stores in my area I ordered the pump and had it two days later. Very happy with the savings and the quick shipping they provide. Thank you "
"Best online pool supply company. Always fully satisfied. "
"You guys are great! I evn told my local pool service store manager about you and she is looking at you for some of her personal needs."