"I purchased a MacBook Air Z0JG (13" with 4 GB RAM) from PortableOne on 2/12. Their price was very competitive but I'd not heard of them before, so I checked out their reviews on reseller ratings and other sites, and found mostly (if not all) positive feedback.
I then proceeded to chat with them, and was attended by an agent named Scott. Not only was Scott polite, patient and helpful in attending to all my queries but on informing him about an expired magazine coupon, he pointed me to a current promotion (a free gift along with the laptop). I was convinced and placed my order shortly thereafter via Google Checkout (on Saturday 2/12).
On Monday I contacted them and again was attended to by Scott. He told me the laptop would be shipped out by Monday evening and the free gift would arrive separately. He also gave me an option to refund the value of the free gift, which I promptly took, bringing the already competitive pricing further down. My laptop was shipped via FedEx on 2/14, I was given a tracking number, and it arrived on Friday 2/18, taking 4 days from CA to IL.
Overall, I'm very happy with the pricing and service provided by Portable One, and especially with Scott. This is a superb example of customer care - guys, keep it up."
"I had a laptop delivered to Japan, and experienced exceptional customer service. Having grown despondent at the incompetency of other companies, and their inability to help me (hello, 'Expansys'), I turned to PortableOne as a last hope and I'm relieved I did. They went the extra mile to help me, and I received my laptop quickly and in perfect working order.
I will not hesitate to use this company's service again in the future. A breath of fresh air."
"Exceptional service and assistance from Scott.
I strongly recommend Portable One and will be recommending them to all my friends and family.
"
"Great company! Work quickly and accurately. Ordered them Macbook Air 13 "with 4GB! " I advise everyone!"
“Thank you so much for your kind review. We appreciate your business and are glad that our dedication to exceptional service and products stands out.
Thanks!
www.PortableOne.com”
"I ordered a Macbook Air 13" with 4GB of ram.
Perfect communication and free delivery.
No problems at all: I'll buy all my other Apple devices at PortableOne!"
“Thank you for your feedback! We're working hard to offer the best service anywhere and all the options you'll ever need to customize any Apple MacBook.
Thanks!
www.PortableOne.com”
"I was looking for an ASUS G73 which would be shipped to my door hassle free using a secure payment method. When I found this site I was shocked to see their unbelievable prices (even better than A**zon!) for authorised resellers and what was more shocking was the excellent reviews that came with these prices! I dealt with Scott for my order and all the reviews about him is true as well, best CSR I have ever dealt with, he is definitely too good to be true! With respect to my order, excellent price for both product and FedEx Priority, I ordered Friday, shipped Monday and received it on Wednesday! For all future customers reading this do not think twice about using this site! Thanks Portable One, will definitely be back!"
“Thank you so much for leaving your feedback. We work hard to ensure the best quality service and laptops anywhere!
Thanks!
www.PortableOne.com”
"Unreal customer service from Scott. Probably the best I have received. Highly recommend."
“Thank you so much for your feedback! We spare no effort to deliver exceptional service and the best laptop solutions anywhere.
Thanks!
www.PortableOne.com”
"excellent service, fast international shipping, good prices.. this was my second trial with them and will not be the last"
“Thank you for your feedback! We really appreciate you taking the time to post your feedback! We're always working hard to deliver the best laptop solutions and exceptional services every time.- From Your friends at PortableOne.com”
"Great service, great value!
Thanks for being so awesome!"
“Thank you Alexey! Thank for your feedback. Being "awesome" is in every fiber of our being! -PortableOne.com”
"Highly recommend Portable One:
nice prices and excellent customer service!
Spec thanks to Patrick and Scott.
Apple MacBook Air 13" (Z0JG)"
“Thank you for your feedback Edward! Glad we could help!- From Your friends at PortableOne.com”
"I am a customer of Portableobe.com sincae a few years and their service is and has ever been extraordinary. Reliable, friendly and very good prices. I can really recommend!!!"
“Thank you for taking the time to leave us your feedback! We couldn't be haper that our continued level of exceptional service remains consistent.- From Your friends at PortableOne.com”
"I was pretty amazed by the customer service and the prompt delivery. I was happy the way Scott treated my order remembering to personally email me once the stock was available. In addition was amazed at the promptness of the delivery too. Shame I didnt know about these guys before.
Hats off to the team.
Manoj
London, UK"
“Thank you for your feedback Manoj! We do everything we can for a personal experience every time!- From Your friends at PortableOne.com”
"Excellent and reliable service! Friendly representatives. Helped me with my purchase and shipped fast and secure with signature required package. I love my macbook air! Thank you!"
“Thank you so much for your feedback! We're always here for you!- From Your friends at PortableOne.com”
"Bought a CTO Macbook Air. Excellent service with excellent prices.....highly recommended to anyone!!!"
“Thank you for your feedback! - From Your friends at PortableOne.com”
"I ordered a couple Macbook Airs from these guys and their service is excellent! Their pricing is about the best that you can find and they will take the time to answer any questions that you have. The order was shipped promptly one the day that it was ordered and arrived on-time and packaged with care. Thanks again Portable One! You've won my future business."
“Thank you! Glad our level of excellent service is being noticed!- From Your friends at PortableOne.com”
A rep from Portable One, Inc., P1Scott, has responded:
“Thanks Niels! We really appreciate that and we look forward to hearing from your friends and family!
Thanks!
www.PortableOne.com”