"Hello,
I have been looking for MacBook Pro 17'' Core i7, which I found with a cheaper price tag on the website, Portable One. This website was new for me, but having read their customer's reviews on the resellerrating link and the good rating they have received made me convinced that this is the best site I should buy it from. I kept in touch with Scott, the customer service advisor of the Portable One, who provided me the in-depth details of the Macbook, as it was my first ever bought, and then given me the best deal for it.
I was facing problems with the paypal in the buying process, such as verifying my paypal account and paying the huge amount by my Visa card as my bank could not accept the large sum transaction. During that time, I still kept in touch with Scott via e-mails. He had the Macbook ordered and ready for shipping. At last, after sorting out my paying problem, I received my Macbook on 16th November.
I apologise with my writing as this is the first time I am writing the review so am telling everything in simple words. Scott is a Professional man, and I really respect him with the way he helped me and replied to all my questions. Even now I am in touch with him and asking everything I don't know and he is still helping me out. He knew most of the answers and the few he didn't he found out for me, related to this purchase or not. Therefore, beacause of him I trusted and paid by visa debit. I thank specially to Scott and the Portableone Inc for providing me with such an excellent service with lots of respect. I highly recommend everyone to buy from them with your eyes closed. Excellent prices, excellent service, excellent crew, 10/10."
"Very kind and devoted people! They helped make things fast and simple even when ordering from out of US."
“Thank you for your feedback francoisGF! Glad we could help!- From Your friends at PortableOne.com”
"Excellent stuff.
What else can you say? From the quality service, either on the phone or via email, to the speed with which the order was filled and shipped and transported. Good prices, good service -- the way buying ought to be.
Thanks "
“Thank you for your feedback loonygoon! We strive to provide the best level of service every day; before and after the sale. And we're glad that its showing!- From Your friends at PortableOne.com”
"-Good prices.
-Very good packing:safe and no problems with customs
-Reliable,patient support"
“Lezz - Thank you for your feedback! We work very hard to provide the highest level of service and are glad to see its being appreciated!- From Your friends at PortableOne.com”
"These guys are professionals! Very friendly, open and patient, really willing to help. My order was processed very quickly, they kept me informed about every step made.
UPD: Laptop arrived to Miami in quite reasonable time for a ground delivery, I'm completely satisfied. Laptop was carefully packed, everything was in place.
Definitely will buy again from Portable One and recommend to friends."
“Reinkar - Thank you for your feedback! We work very hard to provide this level of service and are glad that its showing!- From Your friends at PortableOne.com”
"I had a great experience with Portable One.
They have a courteous, knowledgeable crew working over there and it goes a long way in making you feel like you’re a valued customer.
I recommend Portable One to anyone shopping for new electronics, and I’ll definitely do business with them again.
Thanks for the great price, thanks for the conscientious service, and thanks for the speedy shipping."
“Thank you for your feedback Brandon! We work very hard to provide this level of service and are gald that its showing!- From Your friends at PortableOne.com”
"I don't think I could consider ordering a laptop from anyone else. These guys are tremendous.
I wanted to buy a Sony Z-series laptop. Portable One had the best price going for it, but the one I wanted was listed as out of stock. I knew that Sony was in the middle of updating the line with newer models, so I got on live chat to see what they could do for me. Patrick answered the chat and spent a good 30 minutes going over my options with me. He said the model I wanted was highly allocated and difficult to find, but he would see what he could do. He offered me other models that they had in stock, but none were really in my price range.
A couple of hours later, I got an email from Patrick saying that the laptop had come into stock and that I should order soon because it won't last. Portable One's price on the laptop was at least $80 less than any other seller I could find. Unfortunately, I dawdled a little and didn't order until the next day.
A few hours after calling, I got a call from Scott saying that the last model of what I ordered had been snapped up, but he was seeing about finding me another one. The next day, I got on live chat again to check the status, and Scott answered this time Again, he spent a lot of time going over options with me, and actually called the Sony factory to see if my order could be shipped right away while I was chatting with him! The first office was closed for the day, so he tried another and received confirmation that my laptop would ship that same day. As promised, my tracking number showed up the next morning, and my laptop arrived two days later (with no shipping charges).
These guys are simply a first-rate organization. They'll work with you to make your shopping experience easy, and their prices are generally better than any other reputable dealer I can find. They are also an outstanding place to buy Apple products from. I ordered a custom iMac they day after they released a refreshed lineup and it was shipped to me within a day or two. The price was about $100 less than Apple, shipping was free, and I was charged no tax. I probably saved around $300 and got it faster than Apple would've probably sent it.
Don't hesitate to order from these guys. They have terrific service, friendly sales people, and great prices. I can't recommend them enough."
“TJ - Thank you for your feedback! Its our pleasure to serve you.-From your devoted friends at Portable One”
"I'd last ordered from Portable One a few years ago, and when it came time to buy my netbook, after some comparison shopping, I decided to order it from them. There was a shipping problem, due to the manufacturer's warehouse shipping the netbook to a California distribution point by some really slow ground method before it could be shipped to me on the East Coast. Patrick from customer service was great in helping me to get the netbook several days sooner than it was scheduled, and before I had to leave on a trip, and I was very pleased with the customer service. Great price on the netbook, too. Dealing with P1 is like dealing with a small retailer, in that you feel like an individual, important customer whom P1 cares about. I'd rather purchase from P1 rather than from one of the online "Big Box" sellers when I can. Very good experience."
“Thank you so much for your feedback! (and sorry about the slight delay) I'm glad we were able to make up for it-Your friends at Portable One”
"This was my first time using Portable One - I discovered they had a price on a laptop that was over $100 less than the next closest reseller. I was a bit skeptical, but after reading the other reviews gave them a chance.
After ordering, one of their staff called me within an hour to confirm my order as well as verify the shipping address (I live in an apartment where the staff signs-off on FedEx orders, so they wanted to make sure someone could sign for it). They were very quick and helpful, and best of all, the laptop came in great new condition within 4 days! This was great considering the shipping was free at the time.
I would definitely do business with them again.
Casey"
“Casey - Thank you for your feedback! The Sony VAIO Z is one of our favorites too!-From Your friends at Portable One”
"Received my new G73JH-B1 in Australia a couple of days ago - it has been great. Portable One were very helpful throughout the entire process. I was initially surprised by the personal service PortableOne offered - help from an individual with a name, not just a sales department. I was also impressed by the promptness of their replies to any queries I had. I do not often experience customer service of this level. The laptop arrived in great condition, with everything that they said they would deliver, and the overseas shipping was well organised. Their after sales service is also something that should be noted - help with any question in short time. I would be quite happy in ordering products from Portable One in the future, and would recommend them to all. Thanks again!"
“Thank you for your feedback!-Your friends at Portable One”
"I was referred to Portable One by Sony. The experience has been excellent. I found Scott, the sales representative, to be readily available and prompt in response to questions. He was experienced and knowledgeable in the many options available and helped me determine the laptop and upgrades most suitable to my needs. Once chosen, it was a quick turnaround to receive the product. I have purchased computers for my non-profit organization several times in the past from other suppliers and I have to say this was the smoothest experience to date. I would definitely recommend Scott and Portable One."
“Thank you for your feedback on your Sony VAIO Order!-Your friends at Portable One”
"I bought Apple Macbook Pro 15'' for home and work. Best price. Excellent service. Precision and efficiency of staff. Quickly resolve all issues. Fast shipping. Great product. Highly recommended."
“Thank you for your feedback!-Your friends at Portable One”
"I called after hours and Scott answered the phone. He was very knowledgeable and recommended the right laptop for me. He did a rush order, shipped it to the East coast overnight and I had it in time for my trip abroad. My previous laptop from Portable One lasted over 5 years...I'm still an satisfied customer. The customer service is unmatched. "
“Thank you for your feedback!-Your friends at Portable One”
"I am an "executive" super-user and somewhat of a notebook aficionado, who uses far too much time researching new gear and changes this far too often. Over the years PortableOne has become my outlet of choice for notebooks, and the recommendation friends and colleagues return to again and again. Scott, Patrick and team are simply superior in their individualized service, prices, availability/specialized configuration, delivery speed/reliability, payment options/flexibility, repairs/refurbishments and, most importantly of all, friendliness/responsiveness. I wish I could find a shop like this for many of the other warez I far too often buy."
“Thank you for your feedback Peter!-Your friends at Portable One”
"After some emails describing what I wanted, Scott did a great job of recommending a suitable product. And the Lenovo x201 tablet has worked perfectly since I got it: about 4 weeks."
“b9entity!! Thank you for your feedback!-Your friends at Portable One”
A rep from Portable One, Inc., P1Scott, has responded:
“Thank you for your feedback Haseeb! We're glad we could, and continue to be of help!- From Your friends at PortableOne.com”