"I ordered a Fujitsu P7010D from P1, and I am very pleased with their service . They were professional, courteous, and extremely friendly. All my questions on email or phone calls was answered almost immediately with a good answer.

My contact at P1 was Victor and he helped me in everyway possible to get my order on time even after some hiccups from my creditcard company.Also there were some excellent bonus deals including free carry bag, fingerprint sensor etc. I also got a free hard drive upgrade!!!
Overall, great service and great job and I highly recommended them.

vijil "

"Portableone is probably the best online retailer i have ever done business with. I purchased my first fujitsu computer (n5010) from them in may 2004. The order went through without a hitch.

I was so satisfied with my purchase that i have referred 2 friends, both of whom ended up buying laptops from P1, and they too were happy with their overall experience.

I always deal with Ivan Gospich, and he is a true professional. Very friendly and LIGHTNING FAST in answering any questions i have over email.

I just ordered a new Fujitsu N6010 a few weeks ago, and of course, things went smoothly as usual.

Portable one runs a professional, A+++ business, and i wouldn't hesitate to recommend them to anyone out there who is considering purchasing a laptop. "

"I purchased Fujitsu N6010 12/9/2004 and very satisfied. Price was very reasonable. When I customize system in Fujitsu Direct Store, I had to pay $275.88 more than Portable One offers.
Free Upgrade to Instant MyMedia TV-Tuner was a very good incentive for me.
Best customer service ever. Never had a problem. Ivan Gospich provided me the exact informations that I needed. Questions answered promptly by e-mail. I never had to wait on the phone.
Order arrived as expected by Free FedEx 2ND Day Air.
I would say Portable One is A+++ reseller. I would recommend anyone buying laptops from Portable One.

Thank you,

Best Regards,
Jae Won Lim"

"I am very happy with laptopsinc.com. I will do business with them again soon.

Before buying from them, I did my homework - first on the product, then on the vendor. I sent them many questions before placing an order. They responded quickly, accurately, and thoroughly. I called to go over a few more details, then placed my order for a custom laptop. There weas a problem with my credit card, but they were patient, persistent, and helpful in getting these resolved.

As per my request, they tested the laptop upon having received it, then sent it to me the same day. All worked well, though a "bonus" bag was missing. I called them, and also asked about the new version of my laptop. Their staff were all very helpful, flexible, prompt and knowledgeable. The bag - a very nice one, at that - is currently en route, and should arrive in two days.

All in all, there were some minor hiccups, but it's very rare that there aren't any in commerce; what is more important is the relationship with the vendor: do you get the sense that they are looking out for you, their customer? That is exactly the sense I got from laptopsinc.com.

What impressed me most was:
- flexibility of the staff;
- flexibility of the website (eg, you can buy the extended warranty on their site during purchase, but you can't do that on fujitsu's site!);
- knowledgable, helpful staff;
- speedy service;
- easy to contact - either by email or phone;
- order status on website - even with the tracking # from the manufacturing plant!

Thank you, laptopsinc.com! I'll be back!

Kind Regards,
Natalie"

"SUPERB customer service. We were let down a bit by Fedex but Portable One also dealt with them and sorted that out promptly.

All my answers to silly set-up questions for my new laptop answered promptly and accurately.

The best computer store I can imagine."

"I purchased an Fujitsu N5010 laptop recently and the support provided by Ivan was wonderful. There were problems because Fujitsu couldn't deliver the product in time to take advantage of their rebate offer. Ivan expediated things with Fujitsu and got them to agree to honor the rebate even though it had arrived late. Then came the processing of the rebate itself, nothing but problems with the rebate center (not about the date, but with losing information etc.). After dealing with them for a month I contacted Ivan and he solved the problems and I received my check. Thanks for your support. I'd recommend these guys to anyone needing a new computer."

"This order is actually an order that was cancelled, for reasons not related to Portable One themselves:
I placed an order on 11/16 for a Fujitsu Tablet PC with Ivan. I had heard of Portable One and Ivan on several newsgroups that I had frequented. I have never heard ANYTHING other than positive comments. Anyway, from the time I placed the order, until I cancelled it, I had several questions. All of them were answered promptly, professionally and courteously by Ivan. He seems to really care about customer service, and treated me with an attitude that is truly rare indeed. Their pricing is good also, but that is a secondary consideration. Their service is second to none!
"

"I ordered a P7010D from P1, and let me just say this, NO ONE in the world (that I know of) comes close to their level of service and communication. All my questions on email or phone calls was answered almost immediately with a good answer. Although it took the laptop almost 3 weeks to get here, I was informed way in advance that the item was going to be shipped from Japan. They are very professional in their service, providing a dead pixel check, which is almost unheard of in the industry today.

Victor @ P1 was my contact, and over the 3 weeks he has helped me in any and everyway possible to get my order here on time even after I made upgrade changes mid-way of my order. (Changing from the old Banias proc. to the new Dothan and upgrading to 1gb ram)

And when Victor isn't there, Ivan or Patrick is there to help you out, never missing a call or email.

Thank you guys for making my buying experience enjoyable and easy. I will definitely recommend you to anyone I know that is buying a laptop!!!

Jeffrey K. (P7010D @ leog)"

"I was very pleased with the service from P1. They were professional, courteous, and extremely friendly. More importantly, they were very happy to assist me whenever I came across any difficulty. Also, they were interested in helping me to save money wherever and whenever they could.

My shipment arrived very quickly, especially for an item as new as the p7010D. I maintained contact with them through that duration and were very interested in making sure I was informed throughout the process. And when I got my new comp, I couldn't have been happier.

Overall, great service and great job! I can see why they come so highly recommended."

"Ordered a Fujitsu S6210 at P1 based on positive recommendations from Notebook Review forums (http://www.notebookreview.com/forums/forum.asp?FORUM_ID=7). Also they had better prices, and the ability to upgrade to a faster hard drive unavailabe elsewhere.

To make a very long story short, due to circumstances that were partly my fault and partly their fault it took 2-3 weeks longer to receive my laptop than it should have and was difficult to check the status of my order and delivery. To their credit however, they have gone to great lengths to ensure that I understand the problems that occured and that in the end that I remain a satisfied customer.

Although I had some issues with them I will still recommend them as they have already fixed some of the issues (website ordering) and my other issues appear to be isolated due to specific circumstances.

I would buy from there again because I like their prices and great upgrade options, though I would highly recommend speaking with Ivan if you have any troubles as he appears best able to satisfy any issues that may occur."

"I searched the internet for quite some time and did extensive research before deciding on the P7010D. I had sold my IBook and really needed a new computer. But Portable One was out of stock until the following week, whereas a couple other suppliers had them in stock. After reading the reviews on Leog.net and taking into account the free extras, I decided to order from Portable One and wait it out. That was the best decision I ever made!

I had been communicating with a guy named Victor when I heard they were backordered and was considering ordering from another supplier. He answered all my questions and helped process my order. He was very helpful and patient. And since he knew I really needed a machine, when a few machines came in a day early, he configured it the way I specified and sent mine overnight express! I got my P7010D a day earlier than expected with upgraded memory, a 3-year extended warranty, a free fingerprint sensor upgrade (which I love!) and a free Sleeve and Accessory Pouch.

I love this machine and I am very glad that I waited and ordered from Portable One! I am extremely satisfied with the service I received and look forward to continued service if I need it!"

"I ordered a Fujitsu TabletPC from http://www.laptopinc.com after numerous recommendations from TabletPC forums. The purchasing experience was great-- initially they took great pains to verify my identity (my shipping and billing addresses were different). This made me feel comfortable because of the increased security. The price and quality were excellent (I saved almost three hundred dollars versus the next cheapest competitor) and the product was shipped very quickly. Almost a year later I realized that I hadn't recieved the correct memory-- Ivan and Victor quickly remedied the problem with no additional charge and no problems. Their service and sales staff are simply brilliant. Without question, I will order from them again."

"This is my first experience with Portable One Inc and I have to review them because I have never had such positive experience with an online retailer (not even amazon.com!). My laptop is an upgraded model than what is presently available on the market. Pricing was nonetheless competitive and shipping was free. Customer support was amazing. I asked for a pixel test to be done on my screen and this was done for free! (In Europe you can pay up to 30 Euros to have this done) In addition I received a free RAM upgrade and a free traveling case for a little inconvenience that occured (PayPals fault).

I HIGHLY recommend Portable One for their competitive pricing, innovative laptops, and excellent customer support."

"I recommend PortableOne to any buyer who is seeking class-A service, unparalleled pricing, and fast shipping. After placing my order for a Fujitsu C2310 and some accessories, I was notified within minutes as to what my order status was, AND how long I could expect to wait to receive it! When I decided I wanted to add more accesories to my order I just called in and received quick and courteous service. I've been around the block as an online buyer for years and all I want to say is HATS OFF to PortableOne for making my buying experience a pleasant one. They'll continue to get my business..."