"Great Customer Service!! I had an issue with a computer (found out it was an OS issue,and not a computer issue), but they were willing to ship one to me BEFORE I shipped this one back to them. Since I am in the military and wanted my laptop for a deployment, this was great.
The human element is definitely "IN" powernotebooks...I have never been treated better by a Internet business.
System is sweet, works flawlessly, and due to their concern, I now have a laptop for my 90 day deployment.
"
"I don't even have my computer yet and I'm completely satisfied with the service I received from this company. The price was outstanding and the service was even better. Never have I been so satisfied with online ordering as I have been with this company. I will definitely try to pass on my experience to the members of our company and our affiliates. Thank you much and a big thanks to Donald and Charlotte for their help. "
"Plenty of good things already said here about them, I'll just confirm -- good machines, good people, great prices, smooth and fast ordering/shipping process."
"The guys and gals at powernotebooks were real helpful in my laptop purchase. They gave me straight answers to my questions and were honest with me. I'll deal with them again in the future."
"Donald Stratton followed up on my initial inquiry late Monday night. Donald assured me that the model I wanted could be delivered to me by Thursday. On Tuesday, I wired funds for the NP5620. As promised, on Thursday it was in my hands. By Friday afternoon I had it loaded up with a very complex software development environment and it works great. The 1600x1200 display is bright and flawless. I'm glad my research led me to powernotebooks.com. Based on my experience, I highly recommend powernotebooks.com to anyone looking for great value and customer service. "
"I could not be happier with this experience! The Sager NP5620 SUPRA is everything it was advertised as and PowerNotebooks.com has the best customer service of Internet companies I've dealt with over the past 4 years. As an Internet retailer myself, I was shocked at the price points of all the offerings but happy to deal with a company whose values exceed the norm in this day and age. You litterally cannot find a better company to deal with. I'm sure I will be a repeat buyer!
Respectfully,
Josh Rutherford
****@****
www.fyi-pro.com"
"My second experience with this company. Sager Ultra this time. best service and product together.
There are few exceptions in the market that exceed the quality and none that match the ordering flexibility and efficiency. Thanks guys"
"Very Very good company. Easiest group to deal with in all my experiences in buying things online so far. My Sager Ultra works perfectly for what I use it for. Kudos to everybody who works for them!"
"Very customer oriented."
"Prompt and courteous sales help, all e-mails replied to quickly, pleasant and helpful follow-up contact after the sale. The laptop computer I ordered (Sager NP5620 ULTRA) performs exactly as advertised without problems- I am very happy with this purchase and would not hesitate to order from this company again."
"Powernote books is T H E B E S T company ever! The ordering process was so easy, no headaches or the "runaround" that I got with other companies like DELL (dell-worst customer service that I cancled my pc order). Donald is great. He really wants to help and returns my e-mails within 5 mins...even at 7am!
Which made a very good impression on me, and therefore I put my faith into powernotebooks.com and I'm glad I did. I look forward to working with them in the future--always!!"
"Incomparable value. The price and capabilities of the PowerPro IV:20 have yet to be beat three months after my purchase. Thank you Donald."
"I ordered a PowerPro III and I'm thrilled with it. It's sleek and slim and very light. Tech support is available all the time and answered a few early questions I had."
"Two weeks ago I was looking at a new Sony GRX570 laptop. I went to Pricewatch and found a reseller who carried the model I wanted and so I came here to investigate. I immediately saw the link to PowerNotebooks.com. So, I investigated the comments here and gave them a call. Now I am a proud owner of an NP5620 with a 2.4ghz P4. This is an amazing laptop at *any* price! Solidly built (as good as any Sony and much better than Dell, in my opinion) and very high quality. Donald and his crew at PowerNotebooks know these laptops inside and out and are extremely helpful! They went out of their way to help with my special request and get my laptop to me on time as promised. Incredible company and incredible products! I cannot recommend them enough! This is absolutely the way that every business should be run!"
"Just got a Sager NP5620 from Powernotebooks.com and what more can I say but great machine, great service, great everything!! It arrived the exact day I was told, the machine is the fastest notebook I have ever used. It runs cool and quiet. Top of the line 2.0 GHZ P4 for a great price. Donald Stratton is the man - answered all questions - calls and emails timely, professionally, and like a real human being. I highly recommend this company."