"This is my third laptop from PowerNotebooks (all still in working great), and they will continue to be my go-to seller for the foreseeable future. Customer service is the best I've ever dealt with, from order confirmation, to confirming your satisfaction a week or so after delivery, to repairs and warranty. Or give them a call to ask all the question you want about purchase option... they are very patient and knowledgeable. They have good leverage with the manufacturers (they have assisted me in the past), which is very helpful if you have an atypical problem.
Highly recommended!!"
"I was in the market for a laptop with power for games, school, and so it wasn't obsolete in 6 months, but I had a limited budget. So, I contacted PowerNotebooks.com to see what they could do for me, and was very pleasantly surprised. Donald Stratton was extremely accommodating, informative, friendly, and knowledgeable. We worked out a great laptop that was within my budget, it arrived on time and in perfect condition, and so far has been an outstanding machine for my needs. And I know that if I need anything, PowerNotebooks.com will do everything they can to help. This was a great experience and I will definitely use this business for my mobile PC needs in the future!"
"Outstanding Personal service that seems to be a rarity with most internet transactactions these days. I got a fantastic customized gaming laptop from powernotebooks.com with the best customer service that I have encountered from any online store and with prices that are very hard to beat. Sincerely, Shiler Adams"
"I placed an order with Powernotebooks.com on a Thursday. I received my notebook on FRIDAY! It took ONE DAY for Powernotebooks.com to get my product to me factory sealed!
My whole experience with their team has been nothing but positive. From the clear instructions for sending payment to the fast phone support. They have a level of speed and quality that is so optimized and efficient that it just leaves me speechless.
Big thank you to Donald!"
"It was a pleasure doing business with this company. They answered all questions I had and when it was time for my order to be shipped it was very prompt. 10/10 stars. "
"Wonderful company to do business with. Upon placing my order through their website (which in itself is simple and easy to use), everything proceeded in a quick and timely fashion. All questions and inquiries that I made to the company concerning payment and shipping were replied to very quickly; customer service was a pleasure to deal with. Should I ever need to purchase a laptop again, I shall bring my business to them again."
"I love powernotebooks.com. I have my new laptop from them for a few weeks now and couldn't be happier. I was given my first laptop, a powerpro m4:14 in 2004 and it still runs today, But, after all these years I knew I wanted an upgrade. When the time came to buy I didn't think twice about who to buy from. The service is great, the staff is friendly, and most importantly the product is the best. "
"i signed up just so i could give you guys my review on PowerNotebooks.com. ill keeps it short and to the point, i ordered the g73jw-a1. Donald helped me out with all my issues and questions right away. no hang time! delivery was spot on 10/10, service 10/10. they were able to help me out with any question i had...always had an answer and always kept me informed. PowerNotebooks.com is an A+++ company no matter which way you look at it."
"Whilst looking for a new Laptop I changed my mind several times about the model that was going to be right for me, I kept coming back to the G73 though. I looked at Sager, MSI and Clevo, none of this brands had what I wanted, it was going to be the G73 or nothing. I was 95% sure this is what I wanted to do, I just needed that extra 5% and that came from Donald Stratton at PowerNotebooks.com.
I have a very good eye for customer service, just because of the business and the environment I work in. Customer Service is top of my list for any product I buy, I’m a stickler for it, I sometimes spend twice as much because of this hang up, but, in the end, I know I am going to get good service before, during and after. This means a lot to me. After calling all the major online retailers and having had discussions of varying levels with them I settled on PowerNotebooks.
To me, they were just better than everyone else. Not a little bit, but a fair amount. I like to be treated as the only customer that company has, and I was treated as such by Donald and his team. Nothing was too much for them, he explained every I needed to know to me clearly, he explained about the payment process, about shipping, about warranty. He built my Laptop once I then changed the spec, and he built it again without any complaints. I called, emailed and bugged the hell out of this guy for 2 weeks. I still get treated like their only customer. Superb. My mind was made up.
A modified G73 from PowerNotebooks.com for a couple of hundred £’s more than a bog standard unit from the UK would cost me. Bargain.
I would recommend PowerNotebooks.com to anyone. they are simply the best."
"My entire experience with PowerNotebooks was above and beyond. Before even buying anything the customer service was superb. Helped me build a laptop suitable for my needs and actually helped me save a couple hundred dollars. Donald was very informative and was always willing to do whatever he could to accommodate my needs. He got my order to me in a week and a half, which is amazing because my unit was in very high demand.
PowerNotebooks will definitely be my first stop in the future and I will be recommending them to all my friends."
" Every now and then I find myself lucky to come across a company like PowerNotebooks.com . I purchased an Asus G73JW and could not be happier.
Not just with the great product, but also with the workmanship of the upgrades and excellent customer service that was present before, during and after my purchase. Very personable and genuinely nice, Donald offered great advice and options when ordering. The shipping was extremely fast and Donald kept me up to date every step of the way.
I would not hesitate to recommend PowerNotebooks.com and I look foward to doing business with them for a very long time to come. "
"I ordered a very high end, customized Sager/Clevo laptop through PowerNotebooks.com. Everybody that I talked to there was very helpful, responsive and proactive. I highly recommend this company and will no doubt use them again."
"I ordered a Sager NP2180 from Power Notebooks and was very pleased with the service I received Donald not only answered my questions in a quick manner but was extremely nice to talk to. He told me that my laptop would take a little longer to reach me because of the back to school traffic but all told and said, it only took a week and a half from when my order was placed to get to me. I'll definitely be buying from them again! Great site! "
"PowerNotebooks is very professional. Their products are excellant and they provide great support. I was very impressed to get a personal thank you for my purchase. Most retailers don not take the time and if they do it is generally in the form of a blanket letter."
"PowerNotebooks.com was great to work with, honest and informative. They helped me make informed decisions about the hardware to meet my specific needs of a high performance laptop that would run AutoCAD, REVIT, Photoshop, and Civil3D. I'm very happy with the purchase and plan to buy all my computers from PowerNotebooks.com. "