"this is an outstanding online merchant for laptop computers. they responded instantly by phone to my email inquiry. and my customized Asus laptop with top of the line components arrived in days instead of the weeks i thought it would take. i dealt with Donald who must by sitting by his computer monitoring email inquiries and waiting to spring into action!"

"I love PowerNotebooks.com™, Mr.Donald was a huge help to me answered all my questions about my laptop Sager 7280,his response was very fast to all my Email.The Laptop runs great and was very well packaged when it arrived at my house.

They worked to make my shipping time faster without any cost to me and for that they have earn my respect.

I like to specially Thank "Mr.Donald" for this Laptop. :)


"

"I ordered a Sager NP5793 with Donald's help over two years ago. This laptop is still working in terrific condition and handles all of my computing and gaming needs to date. Excellent product and excellent service."

"PowerNotebooks is one of the best companies I've ever dealt with.

Living over 2,500 miles away, I was very skeptical to trust such an expensive purchase, but all doubts went away when I was able to contact Donald. He responded to all of my emails, usually within the hour.

This type of customer service is unheard of in today's mass market. Having worked in customer service for more than a year myself, I can say this company is very friendly and trustworthy. I have no doubt that, if I ever had a question / problem I could email Donald and he would respond to me quickly and accurately.

I have already recommended this website to a colleague of mine who is looking for a gaming notebook, and I would not hesitate to recommend them to everyone else."

"Excellent customer service and fast production means I will recommend PowerNotebooks to all my friends.

My new Sager laptop has an amazing keyboard and touchpad. The entire design is minimalist and extremely functional. If you want to save money by only getting the components you want this is the place to buy. "

"I worked with Donald Stratton and PowerNoteBooks.com to customize some desktop replacement laptops for my parents and sister following a devestating house fire that destroyed all of their belongs, including computer equipment. I found Donald and the rest of the company a pleasure to deal with and had many conversations with him over the phone and via email. He worked with me to iron out specifications for the laptops, as well as took care of any questions and concerns I had. Their prices are competitive, service is top notch, and the staff are easy to deal with. The entire experience was a positive one and left me bragging about the company, as well as the equipment ordered. I highly recommend giving PowerNoteBooks.com a chance."

"They offer very reasonable prices and good specifications for the catalog of notebooks they sell. A very personal experience when talking with sales representatives and technical support.

Simple no hassle shopping experience (purchased 2 notebooks in a span of 2 years). A pleasure to do business with.

Technical support is very very good. They usually know what they are talking about (probably get to speak with actual technicians) unlike most of the tech support offered by big brands."

"A wonderful purchase experience.

For the last 10-15 years, I found myself buying a new notebook once every 2-3 years. With every purchase, there is always this nagging feeling that I wish certain things on that notebook can be changed. Be it the memory, disk storage, processor, etc. Being a notebook, I have always accepted that it's a fact of life I am not going to get what I want. Just accept what's available. That's all changed with powernotebooks.com.

I started out by choosing the base configuration - size of screen, base processor and so forth. Then I picked and chose whatever configurations that make sense. I even get to select a solid-state disk as my system disk. This is the first time I get to spec out the configurations I want from a notebook - for a very reasonable price.

The resulting notebook is spectacular. Windows 7 boots up in 6 seconds flat! Everything about this notebook is state of the art - for the price I chose to pay.

Pre-sales advise was very helpful. No hard sale - just tips on how to optimize the performance of the notebook base on my selections. Highly recommended."

"Excellent, helpful, knowledgeable and trustworthy!
I just bought a couple of Asus N73JQ-A2 notebooks because the similar type was withdrawn overhere in The Netherlands.
Contact with Donald Stratton was excellent and smooth.
Shipping arrived this week and I like the notebooks very much. Packaging was sturdy and UPS treats those goods like babies, so no damage whatsoever.
Definite recommendation to shop with, even from overseas.

Thanks and have a very good Christmas!"

"I was looking to purchase a new laptop that was just coming onto the market and needed it to be delivered on a very tight deadline before taking a flight.

I contacted a few resellers who weren't willing to stick their neck out and commit to helping me in the time frame I needed, until I spoke with Donald Stratton at Powernotebooks.com.

I received excellent presales service/advice and most importantly of all the machine was delivered as promised on time. I would 100% recommend this company to any friend or family member looking to get a new laptop. I will be going back to them in a few years when I need to upgrade again.

Many thanks again Donald for the excellent service, I am a very happy customer and the machine is fantastic."

"I was looking for a laptop which will allow me to play all new games as well as it will be capable of showing 3D content. So I chose Asus G73JW-3DE model. This laptop is a monster costing me 2 grand. I was looking for a retailer whom I can trust. Then I started following few online forum and I chose powernotebooks.com to get my computer. I was extremely pleased with Mr. Donal Stratton and powernotebooks.com for their extremely helpful support and ontime communication. Since I pre-ordered that laptop, I got it by 11th December 2010. The delivery package was intact , without any damage. I have a very good experience with this retailer. "

"Excellent, personal service.

I placed my order and Donald called back asking me if I was sure if I really wanted to pay an extra $80 (?) for Windows 7 Ultimate.

We then went over the details of my customized Asus G73. He went as far as to ask me if I'd like to "bury" my 4GB memory chip so that upgrading the other, smaller chips would be easier later.

I'll have to admit, the 3% cash discount they offered seemed a little sketchy at first. He asked me to deposit cash (around $2,300!) directly in their bank account. But it was a $75 discount compared to paying with a credit card, so I took a leap of faith while ensuring I left a paper trail just in case.

They confirmed receipt of the cash within a couple hours and e-mailed me an invoice. Several days later, I was a proud owner of a souped-up Asus G73-Jw.

I'm a happy customer."

"This order was actually made on December 11, 2007. So this review is a bit late in coming! I didn't realize how late until filling out the order info just now, actually.

Anyway, I heard about powernotebooks.com from a friend in college, and after shopping around a bit I decided to give them a try. They had amazing customer service, even calling me up before confirming the order to inform me how I could modify my order slightly to save a few dollars. Three years later, I still love my laptop. When my power supply went out, the service I received was swift and without incident. I highly recommend powernotebooks.com. Someday I hope to give them business again."

"I had heard of this online reseller through a friend who had ordered a laptop through them. He said they were great, so I ordered my new laptop through them as well.

Customer service was superb! It was really nice to be able to talk to someone with a good personality who actually wants to help.

The website is appealing and easy to navigate. Their customization options are a huge plus. The order shipped quick and I got my new laptop in about a week. When it arrived, it was in perfect condition with exactly what I had specified.

I would recommend this reseller to everyone who is interested in new computer hardware. Because of their superb customer service and professionalism, I will forever buy my computers from PowerNotebooks.com."

"i ordered from powernotebooks.com on 11/16/2010 and recieved it through ups in the 23rd. and i had no issues on their part upon giving my order and shipping information. Customer service was superb and all follow-up questions could easily be directed to back to them should anything go wrong. They provide all the warranty information needed for you to send your product back to them or asus, depending if you had any modifications done to it. I highly recommend this company to those that want a certain brand name laptop, but want less than the current hardware specifications for cheaper or a bigger hard drive/more RAM/faster CPU for a few more bucks. that way you don't have extra laptop parts you don't want and don't have to do the swappage yourself. I actually feel secure ordering from them so I have to say both technical and customer service 5/5."