"I recently bought the PowerPro L 8:15 from PowerNotebooks. Ron was extremely helpful in his support and eventually led to the decision to purchase this computer. Their prices are outstanding and there have been no problems with my laptop at all. It is a beautiful piece of equipment and I will definitely recommend PowerNotebooks as the place to buy your next notebook! "
"I recently ordered the PowerPro L 8:15 Supra laptop from PowerNotebooks.com. I dealt with Donald Stratton regarding my purchase, and I couldn't be more pleased with my purchase or PowerNotebooks.com. My new Supra is rock solid, lightning fast, and purrs like a kitten. I was emailed updates regarding shipping info, tracking info, customer service information, etc. To sum it up, I would highly recommend anyone reading this to give them a try ...I did, and I'll most definitely order from them again. It's nice to know there are still companies out there that practice real customer service!
PS ...I signed up for Powernotebooks.com newsletter, just because it looked interesting and useful. If you want some great tips, sign up for it. Normally, I never sign up for newsletters anymore as most are nothing more than spam. However, even their newsletter is great!"
"What can I say; This company is absolutely awesome. Excellent communication, and they always are very fast, and to the point with all their emails and service.
Ron was my sales rep, and since my order was delayed due to Asus providing them with parts, my order was upgraded with 2nd day air shipping and a better processor. Thanks for the great service Ron!
Excellent company, will do business with again, soon!"
"great service Ron is very patient very prompt in answering emails no waiting 2 or 3 days usually within 1 to 2 hours now thats customer service! i am greatly satisfied with my purchase of a sager 5760 this thing is a beast! and its beautiful lol what more can i say thanks also to Don and Charlotte the owners superb will do buisness with again someday thanks!"
"My purchase was easily placed and the whole experience went very smoothly. The salesman were very repsonsive and knowledgable. They were able to answer all my questions and even made recommendations. An excelent experience."
"powernotebooks.com is the best around -- I highly recommend these guys. Ron called me to go over the order and the communication from them during the whole process was great.
The laptop was shipped right away, too. These guys are the best in the business...you can't go wrong with powernotebooks.com."
"I never usually say this about a company, becasue I never have been able to in the past; I am amazed with the service I recieved from powernotebooks.com. I found them by a recommendation and I was instantly surprised by their prices. What surprised me even more though is I got an e-mail everytime my order status changed. example: when they received my order, processed my order, charged my order, and shipped my order. Since I made the purchase online with a credit card, Ron actually called my phone number on the order to verify my credit card information because of the big purchase. I never felt so secure in purchasing something online. I highly recommend this company!"
"GREAT SERVICE. I highly recommend powernotebooks.com to anyone who wants a great laptop, for a great price."
"Awesome company with outstanding customer service! I had debated on purchasing the Compal HGL-30 laptop for a few months. When I finally decided to take the plunge, I looked at PowerNotebooks.com simply based on price. When I called to place my order, I recieved immediate assistance and Donald ensured that I was getting the best deal possible while paying attention to all the details of my order.
Even after the fact, I continue to get exceptional service! If anyone is even remotely considering purchasing a laptop, dont hesitate to give PowerNotebooks a call!"
"Just got my HEL80 from powernotebooks.com after talking with Ron on the phone. So far I would have to say that this is a pretty sweet little notebook. Dealing with powernotebook.com was a very good experience. Very friendly on the phone and very prompt service. "
"All i can say is AWESOME eventho there was a little bit of problem on the shipping (they put the wrong street #) which is rare, but it's all turned out good. Oddly enough, eventho this accident happen, i didn't feel worried. I knew they will take care everything. From this experience, I can really see why they got 10/10 rating. "
"My interaction with Powernotebooks was nothing less than exceptional. My initial interest in purchasing a notebook was torn between three different units, one not having much information online due to its recent release. Ron Baird took the time to answer each of my questions in detail even though it was late in the day.
My order was placed two hours before they closed on a Tuesday, yet Ron called within 15 minutes to go over the order with me. He also went above and beyond my expectations by making sure my notebook was ready for a Friday delivery as I opted for next day delivery (I'm a bit inpatient when it comes to new toys).
True to his word, my beast of a notebook arrived at exactly 10:30AM Friday morning. Ron also took the time to ask how my notebook was running and if I had encountered any issues a few days after I took possession.
I will definitely order my next notebook from Powernotebooks (pending spouse approval of course). The ordering process was simple and without issue, and the follow-up and support has been fabulous. I would recommend Powernotebooks to anyone wishing to purchase a high end or budget notebook. They exemplify how a business should be run.
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"Top notch service all around. These guys think like a small company and dedicate enough time and resources to each customer to really make an impact.
I placed an order with another company, and e-mailed them with a question the same night. Two days later they e-mailed me and asked for another credit card number as the transaction didn't go through due to a daily spending limit. I called them back and I couldn't get anyone on the phone. Not even voice mail! I verified that the number was right (it was) and called back. I got someone on the phone I could hardly understand who kept telling me I should have an extension to call and then he put me on hold for a few minutes. I hung up and called powernotebooks immediately. I a live person who spoke clearly on the line almost instantly.
The sales associate who helped me, Ron B., was very helpful. He knew all the ins and outs of the hardware, the differences between the companies offering the same chassis, the best places to spend my money to get the most performance for what I wanted to do with the system. I tested his knowledge as I had researched this chassis online and I knew quite a bit about it, and he was spot on each time.
My system arrived exactly one week after I placed the order which is amazing since I placed the order on a Friday afternoon and Monday was a holiday. They really did a bang up job and I can guarantee them that they will be the first place I go for laptops as long as they are in business and keeping the same standard of service.
I even received real e-mails from Ron after the sale. When I say real, I mean they weren't boilerplate, terse, hard to understand, or a paste from some script. He took the time to write these e-mails and invest in me as a customer after I paid and that speaks volumes about how I can count on them in the future.
He asked how I liked the system, he answered my technical questions about operating temperatures, and treated me like a real person. He was not the know-it-all snob I've come to expect from big stores, nor the unintellgible foreign technical support staff reading from a script.
Good job guys. You'll be my number one recommendation any time someone asks me where to find a good laptop.
Plus, the product itself is, hands down, the best laptop I've owned (and I've had 5 previous ones since 2000)."
"Highly recommended!! I recently ordered a high-end desktop replacement laptop. I was told (by a not-so-smart friend) to buy an Alienware laptop as they were "the best." After checking out some laptop forums, I found out the truth about alienware laptop "brands" and who really makes them. Powernotebooks offered a system that was OVER 40% cheaper than alienware's equivalent (also without the ridiculously tacky alienware "finish") Got my laptop less than a week after ordering.--It is everything I wanted. Also, I had a fairly technical question (sent via E-mail) and got an actual phone call from an employee with the answer the same day! Unlike Dell (who owns alienware,) no more having to navigate an automated phone system for 15 minutes only to get to talk to someone who barely speaks English and knows less about computers than my dog. The people at powernotebooks know their stuff, care about your experience, and don't sell overpriced junk with a fancy paintjob."
"I've found purchasing from PowerNotebooks to be a very satisfying experience. This is the second laptop I've puchased from them and their staff was extremely helpful in the order process. I even requested several changes to the order and each time, they were able to quickly accomadate my request. Not only that, they put up with my request for status during the build process. They would place call to sager and determine what was happening with my latop. Soon I'd receive a call back stating exactly what was being done with my laoptop and when I could expect it to go out. I would recommend anyone to buy from them."