"My goodness, I have never had a company provide such good customer service in my life. Everyone is very friendly over the phone, and quick to respond to any email inquiries about my order. My order was shipped quickly and a tracking number provided just as quickly. I would wholeheartedly recommend them to anyone. Give them a call!"
"Fast, resonsive customer service.
They recieved payment on a Tuesday, and with normal shipping they had it to me on that Friday."
"Powernotebooks.com is the best place to buy a portable computer on the planet. Their PowerPro line is second to none in terms of overall quality, feature set, and support. It's still a small enough business that you'll be able to call your salesperson with any concerns or problems after your purchase. The support people all speak perfect American English, too. If you buy a computer here, you won't regret it."
"Purchased a Sager 6630 in December 2006.Service and delivery was outstanding,and after five months the laptop remains flawless.Highly recommended-a real pleasure to do business with."
"PowerNotebooks.com is an excellent reseller and I have enjoyed my computer a lot. They have fantastic customer service, they deliver in a very reasonable timeframe and their prices are excellent. I got a PowerPro L 8:15 Supra and I really enjoy the computer a lot. I would recommend anyone looking for a laptop to look closely at what PowerNotebooks.com has to offer. "
"I have had my laptop now for 9 months and have been extremly pleased with it's performance. But the thing that has impressed me most is the customer service that Powernotebooks.com has provided. They have always been courteous and generous. I recently sent my laptop in for repair and after a month they I sent a message telling them that I was a college student and really needed my laptop. Donald Stratton who is in charge of the company called me personally the next day to tell what was the delay, that the 120 dollars in repair would be absorbed by the company because he agreed it had taken way to long. He told me that it would ship tuesday and get here friday. I recieved it the next day (Wednesday) in perfect condition. This company has impressed me since the day I decided to buy from them. You cannot go wrong with this company because they are one of the few commpanies that truly care about their customers."
"They were so helpful and nice to work with. I was ordering a computer for my husbands birthday at the last minute and they had it at my door in just 4 days. Exceptional service."
"Great service! Ron and Don really went out of their way to help me get my notebook in a short amount of time. I will recommend them to anyone. THANKS!!!"
"Outstanding service in every way. Polite and friendly both before and after the sale. I would highly recommend PowerNotebooks.com to anyone in the market for a new system."
"I am extremely pleased with my order from powernotebooks.com. They have incredible customer service. I placed my original order they contacted me and made sure everything was ok, and informed me that the screens for the machien I wanted were on backorder. They then later had to inform me they couldn't get me the screen i wanted (to no fault of their own); so they found me another machine. In addition to the concessions they were willing to make for me when they were on backorder. They set me up with exactly what i wanted for hardware but I got a little more. "
"Customer service was great! It seems like businesses nowadays go out of their way to avoid helping you. Most businesses employ people who don't have any idea what the company is even selling, let alone answer questions about it! When I asked Power Notebooks a question. I immediately got an educated response. Also, anyone I talked to gave me their direct personal contact information in case I had any more questions. When my notebook was going to be delayed for an upgrade, they contacted me immediately and apologized for the delay (even though it wasn't their fault), then responed to any questions I had about it. The laptop even shipped three days early! It's almost like they actually CARE about their business! They definitely have a returning customer! There is a reason they have a flawless score!"
"Excellent customer service. They called and emailed me several times in order to give me updates on my order. My computer was built within 2 days, and shipped out immediately."
"If you're thinking of getting a Laptop, you need to give PowerNotebooks.com a call...no answering service to deal with, no waiting.... only helpful, honest, knowlegeable and friendly people will answer your phone call...they answered all my questions, kept me up to date on my order via email and telephone, they upgraded my shipping to overnight for no extra fee, and it comes with a 3 year warranty for your laptop with Lifetime 24/7 Telephone Tech Support....by far the best company i've ever dealt with, period...THANKS AGAIN TO ALL OF YOU AT POWERNOTEBOOKS.COM....oh and btw, my PowerPro A 2:38 - rules all baby! "
"Fantastic buying experience! Ron was very helpful and gave sound advise regarding peripherals/etc.
Would recommend you guys - actually - you were recommended by Justin Sinclair. :) brownie points to him!"
"I have heard a lot of good things about PowerNotebooks.come and everything that was said was confirmed. Great personal customer service. You can actually talk to people and not machines! I ordered a PowerPro L 8:15 SUPRA. Couldn't be happier. Solid quality laptop. Not flimsy like a dell. Awesome 3 year warranty.
I made a mistake when ordering. I put cash transfer instead of credit. Emailed Ron and within minutes gave me a direct line to call him to resolve it. He resolved it right over the phone. He went through my order and made sure I was happy with every selection I made with this laptop. The laptop arrived exactly when he said it would. I will definitely go with Powernotebooks.com in the future. "