"PowerNotebooks.com was quite a pleasant experience!
- Website was easy to navigate, easy to place an order, and customer service was quick and outstanding. I ordered my laptop on Wednesday night and it was shipped Thursday morning! Talk about expedited service! Even with the expedited service everything arrived in mint condition.
- Along with the above they definitely have reasonable prices for custom laptops as I have shopped around multiple sites and found PowerNotebooks.com comes close to or lower than the competition."
"PowerNotebooks were by far the cheapest option for the performance I was after and did not skimp on quality either. They were also kind enough to do everything in their power to make sure that I received the Notebook in a timely fashion. Their service was always amiable, with prompt communication and a pro-active approach.
The unit arrived in good condition and, while I had to wait a further weekend on account of UPS delivering to the wrong address on a Friday, it arrived in good time. Set-up was easy and the performance has been what I expected, barring one or two specific software issues that are in no way their fault.
I would certainly consider shopping with them again and would recommend others to do so as well. "
"What a great company. I ordered a customized gaming computer from PowerNotebooks.com and had it in less than 2 weeks. Great customer service. Very friendly also. Laptop was very well packaged and arrived damage free. They also offered a 3% discount when using cash which was another great benefit for me. Thank you so much! Great experience all around. "
"Just got my new gaming laptop (Sager NP 4658) and it is everything I expected it to be - snappy, sleek, and (more than) capable of playing high-end games. The degree of customization available was excellent. I was able to choose exactly the features/components I wanted, resulting in a powerful laptop for significantly less money than the equivalent laptop would have cost from a name-brand company.
There were some complications with my shipping situation but the representative I spoke with (Donald) was extremely helpful in getting things sorted out.
If you're trying to get a high performance laptop for a good price and want to have the ability to customize, this company is a great choice."
"I bought a custom laptop from PowerNotebooks at the end of March, 2013 to use for all my personal applications -- business software (MS Office, Adobe), video streaming and general internet usage, and gaming. Basic specs: 17.3 Full HD (1920x1080) LCD; Intel Core i7-3740QM; 250GB Samsung 840 Series SATA III Solid State Drive; 16GB DDR3; nVIDIA GeForce GTX 680M; Bigfoot Networks Killer Wireless-N; Windows 7 Premium - 64-Bit.
I was very impressed by the customer service and attention to detail provided by these folks while ordering. After designing my system online and placing the order, I received e-mails and two separate phone calls confirming the details of my order. Donald Stratton answered my questions and offered sage advice. And when the screen I ordered was found to be no longer available, they upgraded me to the next higher quality screen for free.
To add one more degree of difficulty, I needed to be away on a business trip for three weeks after I placed the order, so they completed the custom build and then held the computer for me, shipping it exactly when I requested them to do, so that it arrived with perfect timing.
And what a sleek and beautiful machine it was! Fantastic design canted the keyboard at just the right angle while allowing plenty of air flow (and such quiet fans!) to keep cool during frantic gaming. Wonderfully lightweight for a 17-in machine -- the system performance was as crazy fast as I hoped, and the screen has amazing resolution.
So I was a highly satisfied customer and completely willing to give the folks at PowerNotebooks a glowing recommendation. But I decided to wait until I had the first glitch, or problem, or failure of some sort, so I could also report on how long it took to happen and comment on the quality of customer support.
I've used this laptop very nearly every day since I got it, for hours at a time. I've loaded tons of software on it. I've connected it to dozens of external gizmos via the generous supply of ports provided. I've hauled it around in a lightly-padded Targus bag and treated it not exactly gently (it's had a couple of rough bumps). It's now July 2014 -- this system has seen hard, continuous usage for almost 15 months and I have the same 20 second button-to-browser boot time that I did when I got it. I haven't had a single problem -- no crashes, no bugs, no glitches, no screen issues, no need for tech support; in short, NO PROBLEMS! Frankly, I got tired of waiting for one to occur before I wrote this review, so I'm posting it now.
If you want a laptop built just the way you want, that will perform with consistency and excellence for a long time, go to www.powernotebooks.com. You will not regret it!"
"I was skeptical at first since i have never heard of the company, but after a phone call that all changed. There is no waiting or jumping through hoops of automated machines. You call and get instantly connected to a representative. You're assigned to a specialized individual who handles your entire order from start to finish. In my case this was Abe. The company was very helpful and friendly throughout the entire process. In the end i expeditiously received a fantastic MSI GT70 dominator portable gaming station."
"I have used this company for an ASUS 5 years ago and now an MSI gaming notebook. I looked at several reviews and spoke with Donald Stratton both times. He was a pleasure to work with and guided me with the choice of a new high level notebook.
The machine arrived today and was set up properly with an amazing improvement in function from the last time.
I would certainly recommend them for future purchases, as well as advice. Their site also states 24/7 support technically except for Xmas."
"I contacted PowerNotebooks.com about a gaming laptop to use on daily basis for work. I almost never play game, but need a powerful system to run Linux and VMs.
I ordered an MSI laptop and I received an excellent service. We adjusted and confirmed my selection after ordering. They are a secure, really kind and competent organization.
The shipping was quick, the packaging professional and the laptop, just as I wanted, a great machine.
Their support either provided me useful information about Linux Ubuntu, despite they do not officially support it.
I definitely recommend PowerNotebooks.com!
Marc-Andre Heroux, CGEIT, CISA, CRMA, CRMP, ABCP, CISSP, NSA-IAM, NSA-IEM"
"I found the experience of ordering from PowerNotebooks.com very satisfying. My service rep (Donald) was very knowledgeable and polite and answered all of my questions. The site was easy to use and I was able to customize just the notebook I wanted. The computer arrived as configured and I am very happy with it. I will definitely be a repeat customer at PowerNotebooks.com"
"They gave me the best price for what I wanted in a gaming laptop, and it works like a charm. would shop there again.
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"First and foremost I would like to say PowerNotebooks.com provides the best service and top notch products for excellent customers satisfaction. They were able to adapt to my personal needs and never hesitated to answer any questions or concerns. Replies / response time from my sales representative (Donald Stratton) was lightning fast! I get replies even out of the companies normal working hours! I highly recommend choosing him as your sales rep. You won't be disappointed. PowerNotebooks.com will always be my place to go for High Quality products and service that can fit all my needs. I highly recommend them!"
"Ordered the ASUS N550JV-DB72 Gaming Laptop with the assistance of Abe. The reputation of the companies reps was not exaggerated. He was very informed and assisted me in narrowing down the laptop and capabilities to meet my needs. I was getting the laptop for a friend but when I received it and confirmed performance and configuration, I wanted to keep it. This one belongs to someone else but I will come back to PowerNotebooks for mine. The turn around time for my customizations and shipping was a surprise. They must have been building it while I was talking to them. Arrived quick with all necessary documents. I recommend this company!"
"Purchased a laptop through PowerNotebooks.com. Had a good experience. They were very thorough with my order and made sure how I built it was right. Any questions I had they answered the same day. I would purchase from them again and recommend them to others. Donald was who I dealt with and he was awesome."
"Excellent costumer service, worked great with my needs, quick shipment"
"Great service, very quick build time and shipping. I was expecting it in another week but got my laptop early. "