"I would never recommend this company!! I have yet to receive product. I call to check on my item and they put me on hold, once for 27 minutes and once for 14 minutes. I believe this company is fraud. They originally called the night of my placing the order and walked me through writing them a good review, I wonder how many people have done that for them and then find it relentless and not go back in and redo it. I have now had to call my cc company and dispute the charge. Two weeks of my time and I missed out on some very important photo ops that cannot be replaced. The good price is just away to get your money, because they are not supplying anything in return."
"Perfect customer service. Excelent phone contact."
"Great price price for the camera. Excellent customer service. Fast Shipment. "
"I've been vary happy with their service"
"Great pricing and very good customer service. No complaints."
"Nice communication and good price on products!"
"Price was great on the product I bought, and the customer service was very helpful"
"I ordered a camera which turned out to be defective and experienced some customer service difficulties. After expressing my concerns over the difficulties I experienced, I talked with Roger on the phone who was very polite and accommodating. the problems have been righted and a replacement camera and camera accessories are on the way now. Thanks for fixing the mistakes and making this experience better, I will use primotronix again. "
"great customer service - quick response rate!"
"They had a good sale going on for Memorial Day weekend. I was attracted by a listed price that wasn't going to have tax and shipping added to it. On google shopping the had a good rating by their name, so it made me consider their business."
"good service. called to confirm shipping address"
"Had the BEST price on the internet, so easy to place order. Customer Service followed up on my order and gave me an update on shipping date. I was able to change the ship to address with no problem.
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"I placed an order with them for a Nikon camera and lenses over the Memorial Day Sale that they were having. My total order was for 1350 with FREE shipping. I got a call from a sales rep, very slick talking that just kept saying 'OK" and kept upgrading my order by saying "I will throw and extended battery, extended warranty, tripods in for you" He ended with "I will send the products out today, 1750 total ok, bye" He hung up. How did the price go up $400 !!! I called back waited for 25 minutes and another slick salesman told me about a 6-7% up-charge for S/H. I told him what the other guy did, but he was the same, just kept saying ok and promising a bunch of extra items that I had no desire to buy.
I called my bank and put a stop to the charge. STAY AWAY, they are using at least 3 different websites that go to the same call center. "
"BY FAR THE WORSTE EXPERIENCE WITH ANY RETAILER IN MY LIFE!!!!!!!! DO NOT SHOP WITH THIS COMPANY!! I SWEAR ITS A SCAM!!! Nothing came in original packaging, they separate the original package contents and then try to sell them to you at a huge markup!? All the "extras" in their "package deals" are some no name crap products, the customer service reps are useless and its near impossible to get through to someone on the phone. After 6 calls on different dates to complain they just kept putting me on hold and never answered. Now I contacted my attorney and will have to force these scammers to give me my refund. DO NOT SHOP HERE!!!!!!!!!!!!!!"
"Crooks! Called me and told me about 7% insurance fee 3 days after placing an order. They will lie and you will NEVER pay what you see on their website -- NEVER!!
All their 5/5 ratings are spoofed!"