"Pricing was great, staff was so helpful.
Vincent"
"Very good service and prices. Customer service rep helped a lot with changing the shipping address."
"Avoid this reseller. They held my order for two weeks with no contact. I called them and got bounced around from person to person. After 12 minutes on hold, they told me that there would be another 2 to 3 week delay - mind you this is for a product that was in stock. When I told them I expected the product within a week, they insulted me (can't write it here) and hung up on me. WASTE OF TIME. TERRIBLE BUSINESS."
"I found Primotronix when I was doing a price comparison online. Primotronix Customer Service called me with some questions about my order and they made good recommendations (which I forgot about in ordering)which really would have put me in a bind if I didn't have the other accessories. It's nice to have an photo advisor who was doing the analysis that I should have done before placing the order. "
"They have great prices. Some products can take a while to get shipped, so make sure you are not pressed for time."
"Do not buy from them, they never honor their price. You have to call back to buy some expensive accessories, otherwise they will not process your order or just tell you it is out of stock when you call again the next time. Absolutely dishonest person."
"DO NOT BUY FROM THEM.
I ordered a lens, the next day I received a call saying that my order is ready to be shipped and they will get it out by the end of the day. For some reason there was a decline in my order which was odd because my account had the funds. They sent me an email with a phone number to call. I called the number and was told to hold. I was on hold for 15 minutes then they automatically ended the call. I called back and waited another 15 minutes and they guy said please hold, I tried to tell them I was just on hold for 15 minutes but they just put me on hold. After those 15 minutes they ended my call. I never spoke to anybody about my order and they haven't called me back."
"I appologize for the late review.
The folks I talked to were very courteous and professional. There was a small situation with my order, but it was taken care of promptly, with no questions asked.
Regarding a few 'constructive' comments:
a) The few times I called, I was on hold for a longer period than I expected: anywhere from 8 to 20 minutes.
b) While on hold, the music in the background would be great to put someone to sleep, as it was a bit boring and kept repeating the same tune/rhythm after a short period.
Thanks to everyone for your help, assistance and products."
"NOT TRUSTWORTHY! Should have known when the confirmation email didn't include the price. Then they needed me to call them to confirm my order. They asked if I wanted to buy all extra stuff, said NO to everything, but they charged me anyway. An $800 order turned into almost $1200! Shipped the wrong merchandise. Should have read the reviews here... these people are scam artists."
"Very good service. Was explained some different options which I had not though about"
"Good customer service, price is good."
"They had great customer service and great prices! Couldn't be ha[pier!"
"Great customer service, and great prices"
"Good customer service and the price was great!"
"Great customer service. Good deal with a reasonable price for my canon lens."