"I placed my order yesterday morning (like 3AM). Primotronix called me, and tried to up sell me, saying they needed to speak to me to verify my phone number...
I refused the upsell, and expected to see a charge on my card very shortly after the phone call. No.
The site seemed shady to begin with, but once my card wasn't charged, I decided to look into it further. Sounds like it was all probably too good to be true.
My order hasn't been processed, and now they're closed until Friday.
All I know is my order better ship ASAP, and it better be right. I ordered on a debit card, and took the measure of moving the funds on the card, into a different account, all except the EXACT amount I agreed to pay them. If they try any shenanigans, it just won't go through.
Will update when I get my product. I ordered a Nikon D5200 (body only), so there SHOULDN'T be any way to mess that up, but we'll see.
EDIT- I just called them up and asked for a status update. They said the camera wasn't in stock, and they were hoping to get it in, within 2 weeks. I told him to cancel the order, he said ok and hung up abruptly. They were obviously unhappy that I didn't go for their BS with the upsell.
Garbage company.
Here's hoping they don't try to ransack my card now. "
"customer service followed up with me on order to verify my address, excellent service."
"Great Pricing and good customer service"
"Wanted to say thanks for all the help that customer service provided, you guys were great."
"Great customer service. Called to verify order within three days."
"Very good customer service, comfirmation e-mail came right away, followup call came next day. Good pricing."
"the price was very good, and a good customer service."
"Good prices. Responsive company. Nice to engage with."
"Awesome pricing! Superior customer service! I will defiantly be using them in the future!"
"I found Primotronix through Google Shopping and was impressed by their high customer rating and they had an extremely competitive price. I went ahead and placed the order and was very pleased by their overall service."
"Easy to work with I would recommend."
"Good customer service and pricing."
"Good customer service, and they offer a good price. "
"Primotronix.com has great and professional customer service. And the product is cheaper than other sites I go.
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"Do not order from this company!! Two weeks after ordering the camera, I finally hear from them. Proceed ed to upsell and charge a large amount for insurance and shipping. Should have cancelled then. Another 5 days go by and no shipping notification . Called, on hold for 15 min. , finally told emails are in my junk box-- wrong, of course they weren't. Also told the camera was at the warehouse so they could not provide a shipping tracking number but I would have one soon as camera was to go out ( or had gone out) that day. Again nothing for several days and ready to call and cancel when receive a tracking notification. Camera finally arrives on may 11 (originally ordered 4/9). Camera is NOT in factory packaging and there is no warranty card!! I' be been lied to and sold a product that was not as advertised. DO NOT BUY FROM THIS COMPANY!!"