"Shopping experience was ok just item arrived defective. Now in process to get refund. Cross fingers"
"How can you compete when your shipping takes more than a week? Perhaps when I was eight and purchasing X-Ray glasses from the back of a comic book I was willing to wait, but most of my shipments show up in a day or two. As a professional installer, I need something else. "
"I was charged for “shipping protection “ which I did not request. It states orders over $25 qualify for free shipping. If there was away to decline the protection, I did not find that option. "
"I assumed an open box item would have been tested before resale, but it wasn’t. The speaker stopped working after 5 seconds. The return and refund process is now awaiting their approval, delaying sending it back and getting my money back. I won’t be doing business with them again."
"I bought a mixer for my two sons’ band. The PAS employee that helped me took the time and got us the exact mixer we needed with a little room to go for the band to grow. Small Batch will be famous some day and as we grow, PAS will provide the equipment to grow with. Thanks, Pete Palumb Jr, MSG(ret), US Army"
"First time i ordered a guitar (schecter omen elite b-stock) it came in great condition, barely needed to do anything to set it up. This time around i got a much more expensive PRS Mark Holcomb b-stock and it had pretty severe fret buzz and the input kept cutting in and out. Will cost me a decent bit to get it set up and have some things replaced. Will second guess b-stock moving forward I think..."
"I filed a return request. Waiting to hear "
"I tried multiple times to order a pedal and it kept kicking it out I called in and still couldn't so I just got it somewhere else."
"Nice nice nice nice nice nice"
"Ordered a ToneX and they flagged my order for fraud due to address miss match. No problem, I even appreciate the caution. But there was no fraud and I followed up via email to have the matter resolved and received no response. They just gohsted me and cancelled it. Poor customer service.
Joe"
"Channel 10 input does not work on this mixer. I understand it's an open box, but would think ProAudioStar would check and identify that on the sale. Great price for the unit, but I may or may not have purchased knowing Channell 10 input does not work. More than likely the reason it was returned. I'll continue hooking thinks up and trying presets and hopefully nothing serious starts happening with other inputs, outputs or internally. Haven't made it to the recording aspect yet?? Disappointed Customer. "
"Great price, Easy ordering, quick shipping, very satisfied!"
"Purchased two monitor speaker plus audio cable connection in a bundle package, but I received my speaker separately one week sooner then the cable connection so I couldn’t use the speakers for one week that is very disappointing!"
"I purchased many things from Pro AudioStar and I find the cost savings of open box and used works out well. Saving me hundreds when I spend thousands. Keep up the good work"
"I bought a sterling cutless. Was a b-stock guitar, I emailed them and asked what the defect was as they don’t put pics of actual guitars. They emailed me back stating there was no defects that it was a return. The guitar arrived and there was clearly a defect, they drilled the holes crooked for the pick guard and back plate which caused the screws to be obviously crooked and not flush. But I decided to keep the guitar anyways, then the guitar started going in and out and with the volume all the way up the volume was real low could barely hear it. They denied a return because my wife threw away the box it came in. "