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Product & services pricing
3.99/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.93/5
Customer service:
3.74/5
Return/Replacement policy:
3.50/5

Verified
5/5

2024-09-23

JBL SRX818SP - Powered Sub Purchase

"My JBL SRX818SP Sub arrived within a few days after ordering it off the web site. It was packaged in original boxes/shipping material and it looks and works like new. It had been cranking out bass for a few months now in the bands practice space with (2) SRX835’s. I only ordered one to make sure the place was legit and it definitely is. The prices are awesome as well. It was advertised as an open box but it was like getting a new sub for half the price the major centers were charging. I’m ordering the second one to complete the system when I’m done writing this review. We are using them with an A&H CQ-20B console and they sound great."

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Verified
5/5

2024-09-23

Guitar arrived damaged.

"Ordered a guitar that arrived damaged.
Return was easy and seamless.
Ordered another of the same model and this time no issues at all.
"

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Verified
5/5

2024-09-23

Nice security and fast

"Very professional the delivery you have chose congratulations "

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Verified
5/5

2024-09-23

Can’t beat their prices, communication is second to none and shipping is the fastest in the industry!

"Amazing shipping and prices "

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Verified
5/5

2024-09-23

good phone support

"excellent customer service. "


Verified
4/5

2024-09-23

Great price and delivered on time

"An excellent purchasing experience! Great price and delivered fast!"

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Verified
5/5

2024-09-23

Awesome

"Great price, quick shipping, and super responsive customer service when I had some questions. Definitely would buy stuff from them again."

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Verified
5/5

2024-09-23

good experience great price

"no problems!!! item was shipped quickly and arrived in great shape at a good price!!"

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Verified
2/5

2024-09-23

Very basic experience

"I received a damaged guitar that should have been sold as B-stock at best. Yet, all descriptions, advertised it as a brand new instrument without issues. It ended up being a big waste of time that could have been prevented with minimal inspection checks, from the manufacturer first, and from PAS before it made it out to the customer. Return policy, not accepting the guitar unless it had the original box, is also poor. Once again, a retailer that assumes no responsibility for their mistakes, but is quick to put it all on the customer. I know it's the new post-Covid reality, but it's still sad, and bad business practice."

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Verified
5/5

2020-11-14

My Loyalty Is To ProAudioStar

"I've been shopping with ProAudioStar for over a decade and they are always able to match or beat prices on new equipment. Shipping is fast and the items are well packaged. Thank you!"

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Verified
5/5

2024-09-23

Great communicate, good price, item as advertised

"All good! Very happy with my purchase."

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Verified
5/5

2024-09-23

Great place to shop for musical gear!

"Super smooth and easy purchase and great price along with fast shipping!!"

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Verified
5/5

2024-09-23

REV5 purchase

"Excellent to work with. I’ve purchased before with them and will continue to in the future!"

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Verified
5/5

2024-09-23

Always 5 Star Transactions

"Says everything in the title. Very professional and fast."

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Verified
1/5

2024-09-23

Don’t buy

"Bought a product what never worked then I was told to contact the manufacturer "