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Product & services pricing
3.50/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.87/5
Customer service:
3.66/5
Return/Replacement policy:
3.61/5
Featured Review


Verified
5/5

2023-12-05

quick and efficient

"At the last minute, there was a need to send flowers to someone at a job site. I ordered the flowers and they were delivered the next day exactly as advertised and she loved them very much."

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Verified
5/5

2023-12-05

Birthday surprise

"Excellent and very smooth transaction."

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Verified
5/5

2023-12-04

Easy to pick out easy to deliver

"Beautiful flowers delivered on time"


Verified
2/5

2023-12-04

The upgraded bouquet was a horrible mess

"I bought an upgraded bouquet that was delivered looking nothing like what I picked out. It was in a container that did not fit the flowers, the flowers were a poor excuse for substitutes. Honestly, it was embarrassing. If I lived in the same city as the person we bought them for, or even the same state, I could have purchased a bouquet at Sams Club, and it would have been 1/5 of the price and just as good. Or better. It's a shameful practice to advertise bouquets and not be able to deliver what is ordered."

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Verified
5/5

2023-12-02

Great service

"I ordered flowers for my Aunt who was returning home from the hospital to go into hospice. Although she never opened her eyes, she could smell the flowers before she died. Thank you"

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Verified
1/5

2023-11-30

Flowers not delivered

"My order was not delivered (11/11/23). My money has not been refunded. The response was that my last email (11/17/3) would be "looked into". No one has gotten back to me."

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Verified
5/5

2023-11-30

Happiness in Flowers

"Recipient was very happy with her birthday flowers. Can't ask for more."

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Verified
2/5

2023-11-30

"Flower arrangement with smaller than expected."


Verified
3/5

2023-11-29

Disappointed

"The arrangement was beautiful. However, they had absolutely NO FRAGRANCE. They may as well have been artificial. Also, there was no package of powder included with the flowers to add when we changed the water. Therefore the flowers that we thought would open never did. All in all, very disappointing for the money. "

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Verified
4/5

2023-11-29

Birthday flowers

"good selection and display. pricing and delivery time could be improved."


Verified
1/5

2023-11-29

Tomorrow

"I ordered flowers to be sent to my wife while she was staying with her daughter who had surgery. As I was ordering I was advised that the flowers I want sent were not available for same day delivery but they could be delivered the next business day. Be that I ordered on a Saturday I felt that Monday would be the day when the flowers were delivered. On Monday I called for proflowers and asked why the flowers weren't being delivered. I was told by the customer service representative that they don't deliver on Monday and that my flowers would be delivered on Tuesday. On Tuesday when I called customer service at proflowers they once again told me oh they were sorry The flowers would not be delivered on Tuesday They would be delivered on Wednesday. Of course just has the two previous days they promised these things. On Wednesday late in the evening the flowers were finally delivered. What a great disappointment is my wife was leaving the next day to return home and obviously couldn't carry the flowers on the plane for her early morning flight. Very disappointed and proflowers. They'd always been wonderful before. This time I was very disappointed to let down. I was told where we'll give you a $15 discount on your next order. I don't know if they will be the next order with this company."

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Verified
4/5

2023-11-29

Good

"Everything went fine, found what I was looking for and relatively easy to order.
Would like the florist not to be identified on card, last order came from a Market, like a grocery store, not very romantic but flowers seem fine.
"

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Verified
5/5

2023-11-29

Thank you!

"Sent 2 arrangements prior to our visit and saw them while there in Seattle. They looked great!"

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Verified
5/5

2023-11-29

Pro flowers has been around a long time. Their flowers and arrangements are beautiful.

"I have great experiences with pro flowers. They are always to help and satisfy their customers! One time I didn't think they sent the flowers I had ordered and they were helpful saying I should call the my customer and I did, they apologised and said they were so busy and forgot to call and thank me. So I gave my apology to Pro Flowers!
I will only continue to do busy with Pro Flowers.





































So



!

"

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Verified
4/5

2023-11-28

Nice

"Pricey. Would have loved to buy more but with all the fees left me unable to. Thank you for requesting feedback "

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