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Product & services pricing
3.53/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.85/5
Customer service:
3.75/5
Return/Replacement policy:
3.61/5
Featured Review


Verified
5/5

2023-11-29

Pro flowers has been around a long time. Their flowers and arrangements are beautiful.

"I have great experiences with pro flowers. They are always to help and satisfy their customers! One time I didn't think they sent the flowers I had ordered and they were helpful saying I should call the my customer and I did, they apologised and said they were so busy and forgot to call and thank me. So I gave my apology to Pro Flowers!
I will only continue to do busy with Pro Flowers.





































So



!

"

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Verified
4/5

2023-11-28

Nice

"Pricey. Would have loved to buy more but with all the fees left me unable to. Thank you for requesting feedback "

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Verified
5/5

2023-11-28

Wonderful bouquets

"I have ordered several time and the flowers are always beautiful according to the reciepts. "

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Verified
5/5

2023-11-28

birthday

"the flowers arrived on time,they were beautiful & lasted over a week."

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Verified
3/5

2023-11-28

Finally fixed

"Original purchase order was not successfully fulfilled. Reached out to CS rep about the issue. Second purchase order was scheduled foe delivery but did not arrive on the scheduled day. Very disappointing. After a few days, second purchase order arrived much better."

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Verified
4/5

2023-11-28

Early delivery

"Delivery was made 1 week early I was called n made aware of the mistake before I received email n text updates for the mistake. To make it right another delivery was made on the actual requested date."

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Verified
5/5

2023-11-28

Flowers I sent to my friend were well received. Christmas tree I sent to my BFF was great.

"On time, fresh flower and tree very nice"

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Verified
1/5

2023-11-28

Pathetic Product

"I've ordered from you for years, and was always proud for people to get them and feel special. This time, however, I ordered what looked like would be a very nice arrangements of flowers. What I received was a VERY anemic, pathetic arrangement. There were only 2 decent flowers in the entire order. There were about 3 of the flowers that were bloomed, and they were the size of my fingernail. There were others that had not bloomed. I know to let them have a couple of days, because they are still fresh. Then there were 5 small "rose-looking" white flowers that were drooping and brown. There were 2 sprigs that had multiple buds on them, and they were already drooped over, and looked like they had died. Finally, a lot of the lilly-like flowers that weren't bloomed, and never did. Not only did it look pitiful. I also was embarrassed to give them to my mother. I finally threw them out after a few days, when they did not improve. When I contacted your customer service, I received an offer to get a 30% discount. That would suggest that there was part of it that was redeeming. ABSOLUTELY NOT! I NEED to hear back from you!"

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Verified
3/5

2023-11-28

Ridiculously Expensive..Many dollars added on to the advertised price

"There were too many add ons to the 'come on'...Toos expensive when I can make the same arrangement for $10. with Trader Joe's flowers but I am not in NYC at the moment.

"

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Verified
5/5

2023-11-28

Beautiful!

"The flowers turned out beautiful, Thank you!"

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Verified
5/5

2023-11-28

Beautiful Flowers!!

"Easily ordered online and they were delivered 2 days later! I saw them in person and they were beautiful!"


Verified
4/5

2023-11-28

The flowers were great BUT.....

"The flowers were great BUT they came from a local florist, not from any online florist! The local florist put in flowers that were not listed on the site because they didn't have them in stock since they were out of season. My mother was very impressed with the arrangement so I plan on just calling that florist from now on. "

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Verified
1/5

2023-11-28

Disappointed Customer

"Website and navigation were impressive... ease and speed of placing order were great. The florist that executed the order delivered a very disappointing product. It was not worth the price paid, and it did not match the images within the proflowers site. Very disappointing experience overall. "

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Verified
1/5

2023-11-28

Worst flower arrangement ever.

"I will never use ProFlowers again and would not recommend them to anyone. I paid over $80 total fees for a bouquet with hardly any flowers. The picture on your website was not in any way what was delivered to my Aunt."

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Verified
2/5

2023-11-28

Flower

"Lied about trying to deliver. Paid a large price for delivery and my elderly Mother had to go pick up at their store. Not happy customer "

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