"We replaced the hood over our built in outside grill that is under cover with a ProLine hood and we're very happy that we did. It looks great! We had a slight problem after a few days of use where it would automatically shut down. I emailed ProLine customer service about the problem and they acknowledged my email the next business day. Customer service with the help of technical support had a solution with pictures on how to solve the problem. I took me approximately 20 minutes following the step by step instructions and it solved the problem. The unit has been working flawlessly since then. We are very satisfied with the product and the excellent customer service and technical support."
"We finally got our Proline range hood installed and we couldn't be happier. It is extremely quiet yet very effective in removing any trace of smell from our cooking. We cook everyday and we can immediately tell the difference. Friends and family who come over also compliment us frequently on the design of the range hood. The buttons are responsive to light touch and the LED lights are very bright.
Very quiet range, extremely efficient, and tops in design and esthetics. What else could one ask for? Thank you Proline!"
"The hood has worked very well, and was efficient. It works great and is just what I needed. The quality is very good. I am sure that I will continue to love this product. I have even recommended it to some of my friends and they are satisfied. "
"I bought my ProLine range hood about 3 years ago and i am very happy with the look and performance. I will be remodeling another kitchen soon and will definitely be using another ProLine range hood."
"I recently renovated my kitchen. The new kitchen had to have a range hood. I found just what I wanted at ProLine range hoods. I needed a 36" island hood with ductless venting. The range hood I found on line at ProLine is like a piece of sculpture, stainless steel with glass all around the edge, making it stand out in the kitchen. Guests and friends always notice it - Wow!!! I ordered this product on line and it was shipped to my home in Canada with ease. thanks ProLine. brenda, innkeeper"
"excellent product!! Quality is very good!! Modern sleek design looks great in my kitchen!! Company and staff excellent to work with ordering shipping and receiving went faultlessly!! Back light gives my back splash a very nice look!! Works wonderful!!! Love it!!! is the focal point of the kitchen!!! Great pricing!! Great selection!!!"
"On August 3, 2011, while designing my kitchen, I contacted Proline for suggestions on which type of hood I should use to obtain the desired results. When the hood arrived and I attempted to have it installed, we found that a beam was in the way preventing the hood from being properly installed. I again contacted Proline and they were helpful in identifying one that would work in my situation. They were very helpful and worked closely with me to get the correct unit that fit my specific situation. I was able to return the first unit with full credit and received the suggested unit and had it installed without any issues. The unit works great and I would buy Proline products again. The Proline Customer Service is exceptional and they made it a pleasure to work with them.
J. Jones"
"Ok...I have been in the construction building business for 15 years...I have never taken the time to write a review till now!
You want a product from a company that, yes, provides a great product at a good price...
But what does it tell the customer when the service department not only responds promptly but keeps you informed and makes sure the problem is solved to your high satisfaction but even follows up after that!!!!
I cannot express my overwhelming great experience with Proline Range Hoods!!! They have earned the right to be our sole source for appliance products!
If your looking for a great product with even better customer service....This is the only place to go.
Michael Autenreith
President
Houstonian Builders llc
www.houstonianbuilders.com"
"I had ordered the Pro Series insert / Liner and was very pleased with this product.
I love to cook and it works just like a professional hood.
The unit is very quiet and vey easy to clean.
The best features is the 4 speeds of ventilation
I definitely would recommend this product "
"I am very satisfied with my P109 range hood. Its clean, stainless steel look is very sleek in my kitchen. It is simple to operate, efficient, and quiet. What a relief to have steam, grease, and odors vented up and out of my kitchen! Proline's customer service eased my anxiety about ordering online. I've communicated by phone and spoken to helpful, friendly people. And most recently, had very quick, personalized responses to my questions via email. I recommend Proline Range Hoods and would order from them again."
"2 years after a kitchen remodel (2 years of HEAVY usage, I might add), two of the four lights in our range hood stopped working.
ProLine was able to help me narrow the problem down to a transformer and shipped out a replacement immediately. The replacement came with solid information on how to get it installed and we were back up and running in 2 hours.
Even for a weekend warrior, their customer service process was far better than larger companies I deal with."
"I would like to thank the Customer Service Team at ProLine Range Hoods for their help with my Island range hood. I do love ease of operation and my wife is proud of the the way it accents the kitchen Island.
Thank you again for your quick response to the technical hick-up I had with the installation."
"Great customer service. Based on all of our research pro-line range hoods was also the best price"
"I purchased a Proline Range Hood model PLJW 113.30-48 series for my kitchen remodel. I am very pleased with the performance of this hood. It has three speeds which includes a super quiet mode. Also the brushed satin is stainless steel is very easy to clean, and looks as good as new. This hood is part of the focal point of the kitchen, and I am grateful for the high quality stainless steel.
Would recommend this product and company.
"
"I couldn't be happier with my experience while ordering my hood from ProLine. I ordered online and received the product quickly. After noticing a minor cosmetic issue after opening the box, I called the store, and they were incredibly friendly and eager to resolve the issue. Because I live in Park City, Utah and Proline is based in Salt Lake, I returned the original hood in person at the showroom. The folks there were wonderful - they quickly swapped out the original hood for a new one and had me on my way in no time. I now have the hood installed and it's gorgeous. Transformed my entire kitchen. I would highly recommend Proline for their quality product, and their top-notch customer service!"