"I recently purcahsed a range hood from ProLine. Unfortunately it arrived damaged, or at least the glass portion of the hood was broken upon arrival. I was able to have the hood installed without the glass. The hood worked, it was beautiful and within a month of very limited use it stopped operating.
I contacted ProLine and asked for assistance, either how do I repair or if I could get a replacement. ProLine not only offered a replacement they gave me a more expensive model free of charge, and free shipping.
I would like to commend ProLine for their outstanding customer service. Not only that they have some of the most beautiful, sophisticated range hoods on the market at very competitive prices. I definitely recommend doing business with them.
R. Thierry
Palm Springs, CA"
"We ordered our 36" range and received it right away. We were pleasantly surprised in the quality of this range. The quality was actually better than other ranges we were considering at twice the price. I would highly recommend using Proline."
"I have been a satisfied customer since 2010 when I purchased 2 range hoods one for me and one for a cousin, at this time I was assisted w/ size and style, now after 4 years and the products working like new, I needed a light fixture for the hood, again I was happy to see the quality of service continues/ very satisfied THANK YOU PRO-LINE HOODS"
"I purchased a range hood from ProLine a couple of years ago. Originally I ordered from them because I wanted something unique, so I bought the round European vent hood. I love the modern style and I get complements on it all the time. It doesnt just look good though, it does the job.
ProLines service has been excellent. I needed to have my hood shortened to accommodate the low ceiling over my range and it was done exactly to my specifications.
Recently I had an issue with a replacement part which was resolved in a matter of hours.
I have, and will continue to recommend ProLine to my friends. "
"I don't usually write reviews, but I just had to this time. I am renovating my kitchen. I did a lot of research before deciding to go with Proline Range Hoods for my range hood. Great looking products, more choices and more reasonable prices than the local appliance or big box stores. The site is very informative, there are lots of videos to watch regarding installation, etc. Ordering was easy, the unit arrived exactly when it was supposed to. Unfortunately, I never opened the box to check for damage, and by the time I did, it was well past the 14 day limit to report any damage. The stainless chimney was dented. I called the support number hoping that I would be able to purchase a replacement chimney without buying another whole unit. The folks at Proline could not have been nicer. Though it was nearly two months since I received the unit, they offered to send out a replacement chimney at no charge. How great is that? Thanks, Proline. Definitely a class act!"
"We highly recommend ProLine Range Hoods. We are very pleased with our Island hood. Their assistance and availability of online videos for installation was excellent and very helpfull. I am also pleased that two years after purchase I can still call with questions & customer service is still excellent. This is a solid company that values their customer and takes pride in their products. You will be pleased with your purchase and service :)"
"On June 1, 2010 we purchased a 1x36" Stainless Wall Hood PLZW 697.36, 1200 CFM from ProLine Range Hoods and were extremely satisfied with ProLine's product and service. Recently one of the built in lights in the range hood burned out. We called ProLine to have new ones sent to us and were pleasantly surprised that they were going to send both lights out to us at no cost. This type of service is greatly appreciated and we highly recommend Proline to any future customers,"
"We could not be happier with our ProLine 48" range hood. While building a new home, the research I did to compare range hoods lead me to much more expensive products, some with fewer features. Then I found ProLine and their wide variety of range hoods - high profile, low profile, different levels of capacity, etc. Based on other reviews and several conversations with the knowledgeable staff there. I decided on the 113.48 and have been very happy ever since. Moves the air very well with little noise and is very easy to clean and maintain. The quality is excellent right down to the schematics online that I used to send my cabinet maker and the hood fit perfectly in the new cabinets. Thank you, ProLine!"
"ProLine is a class act. I had a problem with my Slimline 30" PLFW 544.30. It shorted out at the first turn on as my contractor had just installed it. I emailed ProLine and Kelsey responded immediately and they sent out a second unit - without receiving the first unit back! AWESOME as it was a kitchen remodel and we were waiting to move in! And they sent me the online user manual!Great service. Thanks Kelsey and the ProLine team!"
"ProLine Range Hoods offers a wide selection of commercial quality stainless steel hoods for both interior & exterior use. As a general contractor who specializes in high-end renovations, having a source of low price but very high quality hoods coupled with excellent customer service is a valuable resource to my business. I would recommend ProLine Hoods to anyone who is looking for big name brand quality but doesn't necessarily need the "Brand Name" tag."
"We have had our ProLine Range hood for 2 years. We love it!! It's very easy to maintain. I contacted Customer Service when a light bulb burned out. They were very helpful and prompt in sending the part out. I wouldn't think twice about purchasing this product. Cost effective with a designer high end look and feel."
"I am writing a review today on a product that I have in my home. Once in a while you come across a product that lives up to what the manufacture says it. I just wanted to tell everyone that my Proline Range Hood is that item. It's beauty adds a touch of class to my kitchen. The quality of this hood is second to none, its fan is very powerful and it has four bright down lights and best of all the price is below what you might think you would pay for such a great range hood."
"I've been very pleased with my range hood I purchased through ProLine. I would definitely recommend ProLine to anyone who is interested in putting in a beautiful/high quality range hood in their home or business. Plus their customer service is bar none. "
"I have had the Proline PLZW 697.42, 1200 CFM Hood for 4 years now so it's about time for a review. I have a Wolf cooktop with the BBQ grill and it gives off a lot of smoke. This Hood eats it up with ease even on the second of four speeds. I have had 8 Burgers flaming up all at once and not a touch of smoke in my kitchen. The professional filters slip out with ease, get cleaned in the dishwasher and slide back in without any effort. I would recommend this hood to anyone who likes to cook without the worry of the smoke alarms going off. The hood is also very high quality with an automatic countdown "off" option which comes in handy when you shut off the grill but it it still smoking. You can turn the hood off and it will count down from either 3 to 2 minutes down to zero then shut off automatically. Don't spend more money on something else...get a Proline. You will not be disappointed!"
"Proline Hoods delivered our hood on time however due to a manufacturing defect we needed to have it replaced. They were very responsive and willing to replace the damaged item. I had cause to correspond with them on a few occasions and each time heard back from them the same day. It was apparent they were very much into customer satisfaction. The hood is of very high quality material and the price unbeatable. I would highly recommend them for these reasons."